Category: | Jeweler |
Address: | 5975 N Federal Hwy, Fort Lauderdale, FL 33308, USA |
Phone: | +1 800-724-0740 |
Site: | jrjewelers.com |
Rating: | 5 |
Working: | Closed 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5PM Closed |
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Isaac Mearns
Dealing with Josephine has been an absolute pleasure. My wife and I live in Australia so right from day one I needed a jeweler who I trusted enough to purchase an engagement ring from sight unseen. After extensive research I settled on JR Jewelers who not only had excellent prices, but more importantly, consistently outstanding reviews particularly in the area of customer service. Conversations with Josephine by phone and email inspired confidence and she quickly and efficiently coordinated forwarding my stone to Danhov for mounting and expedited delivery to meet a tight deadline. The ring was exactly as I had hoped for and my wife loved it. Unfortunately a few months later there was a mishap where the stone was torn out of the ring. Once again Josephine smoothly took care of everything, coordinating a return of the ring and quick repair before sending it back to us on the other side of the world. There arent many people who Id feel comfortable sending a loose diamond in a ziplock bag through international post to but Josephine is one. I have nothing but good things to say about this store and its owners and hope that this review helps anyone who is not yet convinced by the pages of other great reviews to give them your business. Youll be well looked after.
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A Private User
Me and my fiancee visited JR jewelers in search for a wedding band. We were very happy with the service and the friendly way in which we were treated. Instead of trying to upse-ll or push bigger more expensive wedding bands the focus was on finding something that matched, we were suggested to try a thinner model which given the thickness of the engagement ring worked beautifully! I was so surprised with the honesty and sincere approach of wanting to find the perfect band for the engagement ring that they anded up selling a cheaper ring. To add to this story, i live in europe, all through the process JR jewelers emailed me, kept me up to date and today my fiancee picked up her ring. She loves it, quality is great, its everything they said it would be. We are two very happy customers and this is a place i will truly recommend to anyone, truly great people.
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Boy Graham
Josephine and Bob were very helpful throughout my entire engagement ring purchasing process. They never made me feel pressured to look at or buy something out of my price range. I was a bit of a pain in the butt with some of my needs, but they were patient and always friendly and polite. The store has a cozy charm to it and there are no sales reps. You will always get personalized service from Josephine and Bob. They helped me find the perfect rings for my partner and me. Im very glad I found them! I will definitely go back to them for future purchases.
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Jose Madera
Josephine & Robert did a fabulous in helping me put together the perfect engagement ring to propose to my long time girlfriend. From helping order the ring Ive been wanting to get her for the longest time to helping choose the perfect center diamond, I couldnt have asked for better service than what they provide me. Thank you again Joe & Bob for the beautiful job you did with the ring.
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A Private User
Ive just received the mother of pearl ring ordered on Thursday. Sorry, I am still excited because it astonishing beautiful! I have never ordered online before and I must admit I was a little worried. But there were no unpleasant surprises. Free shipping and a real nice packaging at JR. I am more that pleased with this purchase!
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Andrew Matz
Bob and Josephine are exceptional at customer service. My fiance and I have now bought my wedding band and two bands that match her engagement ring through them. We will certainly be doing more business with them in the future.
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Sarah Phillips
Am so grateful that I found this place! As very pleased with the jewelry repair and service. (sorry for the delayed review... just found out how to post from yelp as its been in my draft folder for awhile!)
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A Private User
i have bought some nice jewelry from this shop. their products are simply the best. my girlfriend was astonished when she saw the ring and the necklace. thank you JR Jewelers.
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Steven Kane
Very friendly and informative for first time engagement ring shoppers! Highly recommend..absolutely no pressure, very professional!
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A Private User
Thank you Josephine, my world has more color, now that i have my peridot bracelet. Love it! thanks!
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Maria Verrier
Beautiful jewelry and Josephine and Robert are wonderful!
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A Private User
My wife loves your ring!