Zales –The Diamond Store

Category:	Jewelry Store
Address:	3101 PGA Boulevard, Palm Beach Gardens, FL 33410, USA
Phone:	+1 561-694-6131
Site:	zales.com
Rating:	1.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 7

Reviews 7

Bridgett S.

Do not waste your money here! These are very sneaky people. It was my first time buying jewelry and im not even sure it was real, I went back in and asked...it looked nice in the store, but i had it cleaned at the store and it just doesnt look the same.... I am going to take it to get a second opinion. I am very disappointed with the quality of the jewelry and the extra poor customer service. On top of that, there are lots of HIDDEN FEES. They keep adding charges to my account, there are so many, WHY?!! I could have bought 2 more pieces of jewelry somewhere else with all the extra charges!!! This is the worst place ever!

Mr Noone

Do not buy anything from Zales. They do a horrible job engraving rings. They are uneven engravings and have random lines through the engravings. Also, they do not accept returns on engraved rings. They do not tell customers that before hand and when confronted about it they say that it is written in the receipt which is provided after purchasing the engraving................ The customer service is unbelievably bad and their employees are apparently sneaky. They will steal your money. Do not buy anything from Zales.

Pissed Off

Sales girl told us that if we opened a Zales credit card account that we would get 10% off and 6 months interest free financing . She did not tell us there was a $9.95 promotion fee. $9.95 is not a lot of money but they should disclose ALL FEES when convincing you to open an account. I would have paid cash to avoid this fee. This non disclosed fee makes this company thousands and thousands of dollars every year.

JGTRA

Worst experience ever!!! Sales rep tried to trick me into signing up for their credit card. I told them no i dont want it anymore and they said to bad its too late. Total bull crap! Worst customer service and dont even waste your time and money going there for your valentines or anniversary gifts. Worst place ever!

Email Me

Sounds like most of you should be shopping the pawn shops. If you cant afford it, go there. Ive been shopping here for over a decade. Two sales reps have been there and done great service. Some new ones are also very friendly. Leave your sad lives, lies, and loneliness off the web.

ramrod johnson

Switched diamonds in an engagement ring when we had them size the ring. Trying to prove this theft is very difficult.

Annam Sayeed

Good clearance sales