Delaware Public Auto Auction

Reviews 6

A

A Private User

LET ME TELL EVERYONE UP FRONT--DELAWARE PUBLIC AUTO IS A TRUE TO FORM BAIT AND SWITCH OUTFIT that you dont want to waste your time at. Speaking from personal experience, they advertise nice vehicles for auction prices to bring unsuspecting people onto the lot. Soon as you show up and ask to see the decent vehicle at the wholesale price that they advertised, they (sales staff including Jackie and Mike, the manager) tell you some ridiculous excuse like they cannot find the key to that car or the title has been misplaced. Like who is going to buy a car w/o at least attempting to start the ignition or seeing its title paperwork. Then their manager--head of these scam artists--tries to push you a P-O-S-, junky car that is retail priced or higher. I was on their lot a couple of days before their Thursday auction, in July 2010. All the decent condition cars w/ less than 150,000 miles were all blue book or higher priced! The only vehicles they had at auction price were pretty much junk cars, such as a 1996-1997 Infiniti with 165,xxx miles for which the manager was asking over $4100. I could get it for cheaper and w/a warranty at a dealership or even a junkyard! If youre serious about buying a used car, that is drivable, at a wholesale price--DONT GO HERE b/c this place is nothing but a classic bait and switch. Dont waste your time at this place. If I could, I would give them 0 star rating--exactly what they deserve. Youve been warned.

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JE

Jerry Ced

What a waste of time! I was interested in a 2011 Ford Focus. I called to ask if it was still available. Asked if price was flexible, they seemed reasonable. Last thing inquired if I could finance part of price of the vehicle. I was told the mileage was too high, but maybe they could work something out. I live pretty far away, so I took enough money for the price I was willing to pay. When I get there, I tell them I am here to see the ford, I was pointed to the hole to fill out a credit app. I told them I wanted to see the car first, take it for a test drive. NO, you must fill out credit app first. What if I disliked the car? Oh thats right, you win either way. I dont buy, you sell my info to data houses. I couldnt even see the car. About the private party youre selling the car for, Id ask for my car back. DPAA IS NOT REPRESENTING YOU BEST INTERESTS. If the body only had minor imperfections , and the trans shifted normally, you had a guaranteed sale! I really didnt care about the high mileage. Shame on you! . Again,I was told to fill out forms for financing, Stated I was not going to finance the car. I just wanted to see the car. The car was not even in an auction. Was told that I had to complete financing forms to see the car. Was told I could not see the car then. Please answer Why do I need to apply for financing when I was paying for the car out of pocket? Somethings not right there! Beware people

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CO

Coffee Cake

Buyer...beware. we looked at the car in the daytime. It was parked 3 cars behind the first car in a row. We looked at every part of the cars exterior. Excited because we thought it was a really good deal for the money (Volvo S80,,$2,999). We did not take it for a test drive BEFORE we give a deposit of $500. When we returned to get the car there was damaged to the car!. We showed the manager the pics of the car we saw on line.. he told us the car was damaged when we saw it..like we were obviously blind when we inspected the car. Which means we have to spend another $500.00 to get the car sanded and repainted and to top it off when we took the "test drive"..there is something hanging undernearth the car that needs to be fixed (we have to pay for that too). Of course we cant get our deposit back and have to wait a week before the car is ready. I just pray when we return there wont be another issue. Take pictures yourself..make sure you do a test drive..I dont care how far the car is parked and dont give a deposit until you are completely satisfied and ready to take the car off the lot.

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WA

Walter Ross

OK these are some big crooks with very lilttle customer service skills I over paid for a 08 scion TC was never told it had uni body damage and they are operating in the gray area of the law when comes to saying your an auction or a dealer so they clame auction to avoid dealer laws and finance regulations so good luck. If your a day late they will keep charging you so just pay cash for your car and bring a mechanic they dont fix repair or honor warranty . And they donot report to the credit bureau unless you dont pay and thats after they shut your car off . Got into a accident and they kept charging until insurance company gave them a check and ended up being a 2000 dollar difference than what they told me 20 days before when I asked for the payoff amount. Will not ever purchase nor send anyone I care about to this sh# hole dealer. Got new car fiance through a bank and a lower payment, less down shorter term same price financed how the hell that happen. DPP gotta lot of work to do. THEY DO NOT CARE ABOUT YOU AT ALL.

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EH

Ehorn H

I would venture to say there arent a dozen good public auto auctions anywhere in the US. Local newspapers. Yes the local newspaper classified ad section is still around and they do produce results. If you have a large local paper youll probably get some online coverage. Websites: there are many and different car auctions, as for example i can say there are online public auctions as: Delaware Public Auto Auction, Repokar where you can visit them anywhere you are, because it is online... Also Police car auctions, Government auto auctions, Bank Auto Auction, etc. i often attend auctions because there you can find thousands of cars with a lower price...Most of these cars will be at least 50% below the retail value. By taking advantage of this, you can easily save thousands of dollars on a car. Most of these are possessed cars because the owners were behind their month payments. Good Luck by searching!

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DV

DVERTUSSS DVERTUSSS

I bid on a vehicle and put down a $100 dollar (thank goodness not the $500 required) went to the bank came back with full payments only to find out the car is a stick shift. I clearly explained to the manager that I wasnt aware the car was a stick shift prior to bidding on it - I do not know how to drive a shift and that I am willing to purchase another vehicle. He basically said " too bad its your responsibility to know what you are bidding on and my money was not transferable nor non refundable". I was really upset for losing my $100 dollars, but thank goodness I was able to get another vehicle at a non auction, dealership for a fraction of the price a newer model and 10000 miles lesser. Dont get tricked with The word "Auction" I suggest if you are looking for a car shop around do not get tricked by those profesional crocks.

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