NAGI Jewelers

Reviews 6

JI

Jim Gould

Ive taken three watches to this store to be repaired, a Breitling Aerospace which needed a battery replaced, a Tag Heuer chronograph which needed a complete service and an Omega Railmaster which also needed a complete service. Breitling and Tag are brands they sell, they do not sell Omega. The Breitling they did a good job (afaik) changing the battery, replacing seals and pressure testing it. The Tag, which they serviced, then returned to me stopped working completely a day after I picked it up from them. I took it back and was told it had become "magnetized" and they would de-magnetize it for me. It did begin to work again but the hacking feature now doesnt work and they dont seem to be able to either understand or fix it. My Omega they sent to the manufacturer for servicing as they arent able to service this brand in-house. When it was returned to me it was keeping very poor time (gaining 20 seconds per day) for a COSC certified chronometer (COSC parameters are within -4 to +6 seconds per day). I explained this when I brought it back, they talked briefly about magnetizing again but I insisted they send it back to Omega (I paid almost $700 for the original service) which they did. My Omega was returned last week, now it gains 14 seconds per day, which is better but not acceptable. Their watchmaker put it on his timing machine and said it was "within Omega specification" which is untrue. While the young lady who deals with repairs is very pleasant to deal with one of the male employees made a snide remark about me within earshot. If the employees dont wish to be bothered by customers asking for work to be done correctly they should perhaps find another line of work. In short, Nagi can probably competently change a watch battery but I would advise, based on my experiences, not to bring a mechanical watch to them for repair or adjustment as that is beyond their expertise.

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Chris Gindi

I just purchased a beautiful Montblanc pen from this establishment. They are an authorized dealer and are truly a pleasure to work with. I dealt with Armand via telephone to buy a pen they had in stock. They were willing to ship FedEx for free. When the pen arrived it was exactly as I expected. Included in the box was a gift bag, and my receipt was placed in an attractive envelope. Had this been a gift for someone it would have been ready to give out of the box. Every part of this transaction was world class! Thank you, I will be doing business here again!

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E Bongiovanni

I have bought from this jeweler for years, when they were a tiny little store in Newfield. I go in periodically to have watches "fine tuned". I recently went in for them to take a look at jewelry to pawn. ( A family member was in need of money). Timing issue on this. I felt I was treated like a SECOND CLASS citizen. We have spent THOUSANDS in that store for years. You dont know a persons position in life. I believe in treating others as you would like to be treated, not the case here. Money certainly does not buy CLASS!!!

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Andrew Riley

I recently purchased a Tag Heuer watch from NAGI Jewelers and I am completely impressed by how easy and enjoyable the entire purchase experience was. Very professional, helpful, honest, and a great price. I highly recommend them for any watch/jewelry purchases or work!

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Charlotte Grieselhuber

I purchased a pair of Simon G 18Kt whie earrings at a wonderful price and received them so quickly --- will definitely purchase again. Charlotte G

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Andrew Sikoutris

excellent place for jewelry , great service

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