Category: | Computer Consultant |
Address: | 2307 Berlin Turnpike, Newington, CT 06111, USA |
Phone: | +1 860-665-9904 |
Site: | cablesandconnectors.com |
Rating: | 4.1 |
Working: | 9:30AM–6PM 9:30AM–8PM 9:30AM–6PM 9:30AM–8PM 9:30AM–6PM 9:30AM–5PM Closed |
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Harold Fischer
Fantastic inventory especially if youre looking for hard to find items. But grossly overpriced and absolutely terrible customer service. My wife had to return a product that was defective. The person waiting on her insisted that there was nothing wrong with the product. My wife encouraged him to try the product in the store. He quickly learned that it was in fact defective. He angrily walked away from her and refused to attend to her. She called me and I heard him loudly mocking her over the phone. After significant prompting he credited my card. All this aggravation over a $14.00 product. REALLY??? I dont typically write negative ratings. Id like to give all the benefit of the doubt, but in addition to this incident, Ive had problems over time with customer service here as well. Cables & Connectors please tweak your professionalism. While its true that the customer may not always be right, at a minimum we (your customers) deserve to be respected. Please work on this guys.
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Brian LaPolt
I only visited twice when I was living in W. Hartford, but both times were the best experience I have had EVER in an electronics component store. This is what Radio Shack wished they could be when they still carried a small fraction of the stuff these guys have. Their selection is outstanding. Need a plug? Chances are pretty good they have it. Banana to JST its there. Prices are a little higher than you can find things on Ebay or even Allied/RS or Newark, but you get customer service and you dont have wait (or pay) for shipping. Sadly I moved to Northeast CT recently so going back will have to be a weekend affair. I just saw on their website that they started carrying alot of RC hobby oriented cables and connectors. That just happens to be a new hobby of mine, so I think a trip next weekend is in order.
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Testy Branco
Ive been a customer for years and years, and Cables & Connectors is a trusted resource for everything the electronic hobbyist / PC tech might need. Its true they dont pretend to match bargain basement Internet prices, but youre paying for convenience. Theres been lots of times on a Saturday afternoon that I needed one specific component, and couldnt wait for 2-day shipping. Thats when these guys really shine, because they have such a large inventory on hand. Especially as Radio Shack stores are carrying less and less specialized components, its nice to still have a brick-and-mortar store that has what I need in stock. Keep up the good work guys!
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Opensource ForStudents
Very knowledgeable and friendly. As far as electronics shops go, here we are lucky that we have one that is a small business. I mean try comparing these guys to the teenagers at RadioShack who only know how to sell phones. Im a technology teacher. It is nice to have anything imaginable right down the street. I just bought a 3d printer kit. They have helped out every step along the way. These guys know 3d printing inside and out. They always volunteer their time to answer questions.
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Erik Nelson
Great Selection, absolute WORST service!! They are way over priced and I was willing to pay 4x internet prices. But I was kicked out of the store at closing. I got zero help finding my parts and they were hurrying me along. I asked for help with the last two parts In needed, and they said, and I quote "No, we have been more then accommodating, but its 6:10 and my dinner is on the table". I will not go back. I will order my parts online shipped to my house for a fraction of the cost.
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Justin Clark
Very knowledgeable and helpful staff. I dont buy a lot of miscellaneous electronic parts, but these guys always know what I need if something obscure is required. The prices can be a little above online market values, but I always remind myself that Im paying for the convenience of talking to someone and figuring out what I need. The act of avoiding a constant trial and error experiment is always a blessing.
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Dave C
Great selection, although staff was rather grouchy and all of the merchandise is WAAAAAAYYYY overpriced. Some of the stuff you will pay triple the normal cost for. Good for hard to find stuff in a hurry but if you have a few days to way for something in the mail, I highly recommend you look elsewhere.
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John Galeota
I was at Cables and Connectors recently looking for a rather obscure part and they had it. Their knowledge is second to none. I cant tell you how many times over the years theyve come through, offering technical suggestions and just good old fashion customer service....A gem on the Berlin Turnpike.
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bruce pratte
I work for a High end Audio Video installer and manage the parts in and out. Cables and Connectors constantly saves my a$$ when we need some obscure cable at the last moment. Everyone may not agree on the prices but they usually have what you need in stock in a pinch. Great resource. Bruce
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I urgently needed a PCI-E Network Adapter and was amazed that a place actually carried them, and on a Saturday! Went in, got it, and got my rig working. Highly recommended for parts that you will most likely not find anywhere else!
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Skyler Rivera
Called them guy rushed me off the phone and was very rude lasted about 45 seconds. Thought he knew i was talking about and lone behold got the product wrong when a friend brought it home. Nice going guys!
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Ken Colangelo
The only place around for a real selection of all the most exotic connectors and electronics. Staff actually knows electronics, they dont just sell it. They even have Arduino parts and a 3D printer!
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Philip Cyr
They always have everything I need for my electrical projects and the staff is helpful. Definitely the place to go for electrical components... A million times better than RS.
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Jadwiga Konarska
Very good service. I had a problem with my jump starter and they helped me replace it with no questions asked. I recommend them because they are professionals.
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Mike ski
Great selection! I can understand that some will have a problem with the serve tho.
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Taina Keily Torano
Hate it!! Rude people in there. I wont go there anymore. First and last time
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john k
They know exactly where and what they have.
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Eric Becker
Great shop, knowledgeable staff
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Rion Lindsay
Good for emergencies