The Stereo Shop

Category:	Home Theater Store
Address:	505 Farmington Ave, Hartford, CT 06105, USA
Phone:	+1 860-523-7250
Site:	thestereoshop.com
Rating:	4
Working:	Closed 10AM–6PM 10AM–6PM 10AM–7:15PM 10AM–6PM 10AM–5PM Closed

Location

Photos 37

Reviews 6

John Steward

I am a first time buyer of high end home stereo equipment. I did as much possible reading and searching online as I could manage but I still couldnt get all the answers I was looking for. I went to other consumer electronic stores and no one could give me the answers I was looking for until I went to The Stereo Shop. I told Phil (I think hes the owner or primary sales person) what I was looking for and he gave me every spec of every piece of equipment I needed from memory! He even had the model numbers and most all the specs memorized. He knows his stuff! They took all the time needed to explain every question I asked in great detail. I was not rushed even when I was there close to closing time, and when I asked for alternatives for various price options they gave me every level of option I could imagine. Phil wrote it all down and was incredibly helpful (no pushy sales gimmicks). The prices were spot on with the market price. You dont have to pay for shipping if you order from them, and while I did pay CT taxes, I believe it was more than a fair price to have the confidence that Im getting the best legit equipment from a legit authorized dealer of high end audio equipment. The customer service couldnt have been better. Im very cautions and skeptical when I make big purchases, and The Stereo Shop has earned my trust. I would highly recommend anyone looking to piece together a first time high end home theatre or stereo system you should go to The Stereo Shop and talk to Phil.

DJJimmyJam Green Monster

These dudes are very experienced but full of garbage. Brought a turntable to them for servicing. Didnt hear from them for 32 days. I had to call them and they said, oh you need a new tonearm thats going to cost over $300. Asked why I didnt get a call from them? He said we are really busy. There is no excuse for poor customer service. Plus found brand new tone arm for $60. They think they are the only shop in the area that can fix dj equipment but they are not. Found another shop that will customize & service my equipment with better customer service. I will never refer these guys to do any work. The worse Ive ever had to deal with in 30 years. DO NOT USE THEM

Chris Wiegel

Brought my Technics SL-D3 in yesterday because I had a lot of noise coming from the left channel. The owner took a look at the needle and noticed it was worn and sold me the cartridge I wanted without trying to up sell me on anything. He installed it for me and was great to talk to. Very knowledgeable, nice guy. Ive thrown some records on since then and it sounds superb. Could not be more satisfied with the service here.

Frank Frandsen

You can see why shops like this are going the way of the dinosaur. Sales people are snooty and pretentious. Prices are high and if you ask for a discount they look at you as if you have 3 heads. First and last time Ill ever waste my time going there.

Steve Goldenberg

Great people, products and services.

Robert William Cadrain

The Best place to go..