GameStop

Category:	Video Game Store
Address:	431 E Main St b, Westfield, MA 01085, USA
Phone:	+1 413-564-3550
Site:	gamestop.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 12

Reviews 19

joey k

Do NOT buy a used or refurbished system here. I was in the store to buy a refurbished Xbox One S and I was sold a defective system. The kid in the store sold me on the refurbished system because it was of supposedly better quality than the regular "used" system. It was not. Straight out of the box, the Xbox had scuffs all over it, almost like it was mishandled by store employees. It was also covered in dust. Upon further examination, the rear casing of the system (where all the inputs are) was not properly attached to the system itself. Whats more, I am seeing several areas which seem like they have melting damage. Where the exterior of the system is not melted, it is chipped, like it handled some major abuse. Also, there is a piece of sharp plastic jetting up in the disc slot, which would cause every single game I buy to become all scratched up. No wonder they want to sell you a protection plan on every single disc you buy. Last but not least, the controller they included with the system doesnt even work! Do NOT buy a used or refurbished system here. Really, dont buy anything here. These guys are scam artists

peter helou

Just walked in with my three kids and it was 5:58. They close at 6pm. Did not even realize the time l, but at any rate I was not even greeted with a hello, but with a "just to let you know we close in one minute." So rude and absolutely obnoxious. Dumbfounded I questioned as to what this kids long term goals were because if it was retail or business hed better get a new profession. Complete disregard for customer service. Absolutely disgusted and will never ever go in there again. He had glasses on and this was on 5/21 Sunday. Hopefully management sees this.

Alex Gunit

was looking for Collective Minds STRIKEPACK FPS Dominator PS4 Controller Adapter, guy did not even wanted to look, he just said i think we dont have it, i said can you look please, he said am sure we dont have it, i said again well can you check? and guy just hanged up, am done with gamestop

Ron comi

Very slow service . was in there making a purchase girl behind counter did not know what to do had to get manager and was told i am on break figure it out. i told the manager i was a paying customer and he is break just ended due to me waiting for so long. . need retrianing

Matt King

I live near by and like the store it can be sometimes busy and sometimes you feel like the workers dont care. But most of the time its good service and like going to store

Jason Ball

service was awful, its like there doing me a favor. unreal how bad it was . My Game stop experiences are normally better. If you can help it. dont go to this store.

Matthew S

This is a great video game store, they have so many different games and game consoles to choose from at a reasonable price!

Graham Soofer

Super nice people and service. Most of the workers are gamers too so they know what theyre talking about and try to help.

Kylee Belton

Heey you guys I was just thinking that the third episode is coming out soon?

Cloud Strife

It just took 16 minutes just to check out one person. ONE PERSON!!

Jeffrey Drew

always helpful they try to get line down as fast as they can

Roger Costigan

If your looking for new or used games great place to go