Staples

Category:	Office Supply Store
Address:	1129 Riverdale St, West Springfield, MA 01089, USA
Phone:	+1 413-739-0026
Site:	storelocator.staples.com
Rating:	3.1
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 100

Reviews 21

Peanutbutta Jellytime

Messed up our wedding invitations-We printed our invitations on nice card paper and used 2 ink cartridges in doing so. Figured we would have them professionally cut which was the opposite of what staples did. They cut them all crooked and messed up. After having them condescendingly and unprofessionally lecture us on how this was our fault for "printing" them crooked they went ahead and said the worker placed too many in the cutter at a time which is why they came out messed up. They gave us paper and a refund and now we are out time and two cartridges of ink thanks to these guys. Id go somewhere else if you are looking for similar services

Christine Balise

Rebecca from this location assisted me with a pkg. at another location yesterday and it looked like it was missing for about 24 hours, they all searched frantically to locate the pkg and it is now on its way to its destination.. I just wanted this store to know what a pleasant person Rebecca was and completely helpful and Im thankful to the entire staff at both locations (Chicopee) who worked so hard to locate it and let me know right away that they had found it !! Im one happy customer, thank you to all who helped ...

Chris L

Just came into Staples as they open and was the first customer to have 500 sheets of paper cut in half. Told me he couldnt do it right away due to a new company policy. This is a job that literally takes 2 minutes and cost less than $4. He Wanted to me to come back when the store closes tonight. The manager came over and apparently for an additional 30% will do a rush order and have it due within 1 hour LOL. This is nuts!

Henry Barnack

I definitely dont wish to have my name or number, especially my contact put on "Public". Ill press charges if you publish my phone # to anyone else. I just had today purchases a copy of a document. Ive had it with websites & dating services. Please leave me alone. I had to make a copy for my mother. There was no other place that has a copy machine. Ill call the police. Sincerely, Henry Barnack

julia merrceri

Not a good visit. I had purchased a hand stapler which takes the tiny staples. When I looked for the staples I didnt find any. I asked an associate where they would be as I couldnt find any in the isle. He told me it would have to be special order. If I got the item there I would think the staples would be available. Need to find where staples can be purchased...

Melissa B

Incredible customer service. Ive come here numerous times, and am always treated respectfully, even at times when I dont know what Im doing. The staff is super helpful, and takes time out to explain how to get things done. If you must FAX a lot of pages, reconsider. Its quite expensive. Get a quote before you start your project. A special shout out to Latoya! ✌

Gregory Lockwood

Ive been here twice and will never go back. Each time I went there as a business traveler to print one page there has been a 5 hour wait and a 4 hour wait. Unbelievable. The Saratoga NY Staples takes care of it right away. Saratoga has GREAT customer service. This location does not.

Veronica Squires

Just called with some simple questions about buying a new computer for the office and was treated like I was stupid by the easy tech computer employee. Cant say I want to do business with them again!!! Very disappointed considering how much we spend at staples every year.

Jon Hogan

I would give no stars if possible, lazy unhelpful. I needed a one page document printed told me he was taking orders for 5 oclock tonight, then tried to sell me a self serve kiosk card if i needed it quicker. Avoid this store even if it means going out of your way.

Jennifer Poulin

I was checked out by an extremely friendly woman at the front counter. Although, she could have used a hand a little sooner than she did. Great selection of school supplies.

David Caputo

Ive always been treated well there and they are staffed by helpful people who usually know what they are talking about. Good values if you shop the sales.

Meowke

Parking lot easy to get to and out. Usually not busy there. So if you need a staples around , this one is easy to get into and out for fast shopping.

Roger S

I went and tried to make copies for a resume and they could not do it. I needed only five sheets copied and yet they could not get it done.

Justin Stanikmas

Fantastic, and quick experience. Helpful if you cant find something and knowledgeable on all products in the store.

Drake Descant

They always get the job done. Not the friendliest group of employees behind the print desk though....

Randolph Quinones

Terrible, disorganized, poor manage store. Better off online. Horrible refund policy.

이종찬

Had a great experience at the printing center. Very thankful