Category: | Cell Phone Store |
Address: | 551 Washington St, Middletown, CT 06457, USA |
Phone: | +1 860-638-4765 |
Site: | storelocator.sprint.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
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Tread Lightly
some (unfortunately I cant say all) of the employees here try to make up for the constant issues caused by corporate and the store at the mall.. so I cant take it out on them 100% however sprint is still the worst provider ive ever experienced as a whole and a few good (yet failed)attempts to cancel my service doesnt make up for being blatantly ripped off by the meriden branch.. I seriously hope someone reads this and thinks twice about signing up because I now have to pay installments for 12 months, something which I was never even told about. The company could give a f**k in the long run.. read the meriden reviews.
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Bruce Driska
What a refreshing change from the old sprint store from years ago! The new staff at the Middletown sprint store are knowledgeable courteous .best of all, I dont have to leave town to go to a corporate store for the service I want. I will be back to the Middletown sprint store!
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Kelly Thayer
The store was pretty busy so there was a long wait. However once I could speak to a clerk she was knowledgeable about my questions. This shop is hard to see and the parking lot is small. Hard to make a left onto the lot. Could be better signed and more conveniently located.
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Renee Danielle
Was HORRIBLE!!!! They are rude and have no clue what they are talking about. They arent a corporate store, so they cant offer the help there costumers deserve. Drive the extra 15min and go to the one on Berlin Turnpike, that one is great.
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brian bean
The customer service is outstanding! My phone was repaired in a timely manner and the staff took the time to show me new features on my phone and gave me a better understanding of how to use it! Ill be back for all my Sprint needs!
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Eli Spector
Horrible service. Slow and dim-witted employees failed to grasp my basic complaint with my phone, and ended up wasting 10 hours of my time over the course of 3 days of torture. They also kept trying to upsell me.
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bre3zy1289
Staff is very helpful. Stock seems to be limited however. They also are not a first party Sprint store. Not a bad choice if you live close and cant make it to a first party location.
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Dan LeRoy
The people there worked really hard to get my phone working. They listened and were pleasant.
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Dan Riley
The service was ok felt like they only wanted to sell me a new phone instead of fixing mine
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Alex Gagnier
The reps are very knowledgeable and were extremely helpful.
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Joyce Thomas
The Sprint store has moved. Where to I have no idea.
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Alexis Ramirez
Great customer service!!