Category: | Car Dealer |
Address: | 1700 Boston Post Rd, Guilford, CT 06437, USA |
Phone: | +1 203-453-7060 |
Site: | landroverguilford.com |
Rating: | 4.2 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 8:30AM–4PM Closed |
KY
Kyle C
I rarely give bad reviews for any business, and generally think people who do leave them were usually the ones in the wrong, but I have never in my life felt more offended than by this place. First off, I have 15 years in the car business, and many more years buying cars. I inquired online to LR of Guilford and LR of Milford for cars they had available on their website, and LR of Guilford got back to me promptly telling me it had been sold, but they had another coming in, gave me the info on it, and explained what they offer with it. So far so good, it even turned out the person I dealt with also knew a co-worker so it made the process easier and I value that familiarity when making a decision. I let them know I wanted the car, and it wasnt due in for a few weeks, so I offered a $1000 deposit on my credit card, he explained I needed to come in to sign their purchase agreement, no problem, I let them know I would be in on my day off. Next thing I know, I get an email explaining that, because I shopped another dealer as well (apparently they all communicate?) they were unwilling to sell me the car.... YES! They actually refuse to sell a car to a person who shopped another local dealer!! Now, I understand this is a $100k car, and I dont mean to sound pretentious, but I can afford to purchase this car many times over, and to be pre-judged before even entering the dealership is some terrible service, which makes me question if I would even want to spend that much money in this place. I could even see a dealership being a bit suspicious if someone was shopping from 3 states away for a new car they could literally get at any LR dealer, but I live local, am from one town over, and inquired to just the TWO local dealers!! I buy my cars locally always, and usually I make quick decisions. Bottom line, I will not be buying a Range Rover if this is how their dealer network acts toward customers. I have owned Audis, Infinitis, BMWs and never had a dealer treat me this way, and yes I always shopped two dealers to be sure I was getting a fair deal.
MI
Michael Rodriguez
Matt was great. Purchased vehicle over the phone.After seeing it on website. Vehicle was as prestine as the photos. Matt made the transaction smooth. Great dealership.
TO
Tom Cherry
I like this place. The sales team was great. The car is great! The price was right! This is a locally owned and operated business! Hats off to them!
GU
Guy Mannino
Land Rover Guilford is very responsive and professional. I am very satisfied of the last service.
MI
Mike Suchenski
Jim Aiken is great as is their service department.
AL
Alan Powell
Great service