Category: | Bridal Shop |
Address: | 2277 Main St, Glastonbury, CT 06033, USA |
Phone: | +1 860-633-3639 |
Site: | bridestobe-cons.com |
Rating: | 4.4 |
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A Private User
I went recently with my mother and mother-in-law to try on dresses for the first time. While I did not expect I would find "the one" on my first try, I actually lucked out! Becca let us select as many dresses as we wanted to try. She was very friendly & attentive, and not at all pushy. As I tried on more and more, we started developing a list of dress traits. Becca then asked us if we would wait while she checked the stores basement stock. She returned with five beautiful dresses that met all of our traits (champagne color, empire waist, etc.). One of them was absolutely perfect, and we purchased it. Cons: First, if you want to use the Web coupon, you must bring a printed-out copy. Even though I could show it to them in my phone, they refused to take it without a hard copy. Seeing my dilemma, they said I could go to the public library and print it. It seems like bad business to turn away a customer and ask them to trek to the public library, register for local use, pay to print out one sheet of paper, then trek back to the store. The librarians were also annoyed and asked if I had come from "that consignment shop." It seems I was not the first to trek there, and I will likely not be the last. Also, although this is a second-hand consignment shop, they are not open to bargaining on prices, nor letting you use their coupons toward any layaway payments. Rather than working out a payment and/or timeline that would work for me, the owner suggested that I contact my extended family and reach into their pocket books, which offended me a bit. I resolved this issue on my own by using a $0-balance credit card: I could charge the full balance with the 15% discount and pay it off within 3 months on my own time, paying minimal interest. I was disappointed that the owner was not willing to work with me, though. If I hadnt thought of the credit card solution (or if I didnt have credit to use!), this would have been a lost sale for them and a massive let-down for me. These are hard times economically for our nation.
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Laine M
Phenomenal service, selection, price, everything. I cant say enough positive things about this store. I just picked up my wedding dress tonight. All the women could not have been more helpful when I was trying dresses on they were so genuinely lovely and friendly. Thanks to Cindy, I found my dream dress. I never wouldve picked it off the rack myself (looks so different in a bag and on a hanger than on a person) and after seeing my taste and shape she suggested what she thought might be my perfect one and she was totally right. The prices are awesome and the sizes range from 0-30 with tons of choices in each. I havent seen another store, new or used, even come close to the selection. My mom already cant wait to go back to find her mother of the bride dress.
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Michelle Hutchings
I really loved my experiences with Brides To Be. Theyve got a pretty wide selection of wedding dresses that are at a reasonable rate (I was looking for under $1000). I ended up getting the perfect wedding dress for me for $880, and it was gorgeous. The ladies there are really friendly and helpful. Even when I went by myself for dress alterations, it was kind of fun to have a cheering section, and they also gave me some useful advice. You get the in-store dress, so you dont need to wait weeks for them to ship you the same style. I also went with their in-store alterations ($300) and went in 3 times for fittings. They also have nice accessories, and I bought my veil and headpiece there as well. I highly recommend them!
AI
Aimee Lynn
We were shocked when we walked in to learn that the shop is consignment and what you see is what you get. No long wait time or wondering if what shows up in three months will be what you remember. More surprising was that they had over 50 dresses in size 18 or larger for me to try on most of which were new. The gowns were beautiful and the customer service was excellent. They went out of their way to find solutions to a different belt or strap and helped myself and another customer visualize what things would look like. All of the gowns I tried on were under $800 and extremely affordable. I plan on going back monthly to see what new items they get in as their inventory is always changing.
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Judith Thompson
Very disappointed with this place. When my mother in-law and I walked in, we were not even greeted with a hello. Never acknowledged us till other customer left. When we were the only ones in the store, owner started to help us and then another customer came in, the owner never said a word and walked away with that customer. So there we sat,for over five minutes, wondering what was going on. Put off by this we walked away, owner followed us to our car and wouldnt acknowledge how bad she handle the situation when we discussed how put off we felt. Sorry you lost our sale. BTW, only gave the one star because in order to post you had to give at least one.
BH
bhowell1028
Extremely disappointed by the way I was treated today. I came in after driving 45 minutes to look at and potentially buy a wedding veil. I was greeted by who I assume was the owner and told her what I wanted. She was extremely rude from the start, because I did not bring my dress with me she pretty much refused to show me or let me try on any veils and told me to just come back next weekend with the dress until then she couldnt help me. Well I wont be going back at all because of how nasty she was to me. I bought my veil no problem from some where else.
ME
Melissa G
This is a fantastic place to shop for your wedding gown. I went in to this store with my Matron of Honor/best friend on August 18, 2015 just to browse and get some ideas.there are many dress styles to choose from!! I left a very happy bride to be, I purchased a beautiful wedding dress and I was able to remain in my budget. The woman were very attentive, helpful and fun!! This is the place to go for a stress free and non chaotic experience!! Thank you to all the woman of brides to be for assisting in making my day of shopping the very best!!!!
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A Private User
The most amazing cutsumer service!!!! I have been shoping for my wedding dress and when I went in to Brides To Be I was amazed I was helped immediatly.... and one of the woman took my 3 year old daughter over to a corner where there was toys so my mom and I could look at dresses!!!!! I was amazed at how wonderful this shop was!!!! I recommend this shop to everyone, Everyone that works there is just so nice and wonderful!!!! And the Dresses are amazing and at great prices!!!! Also this shop was recommended to me and now I know why!!!
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Samantha Prentiss
The owner and her staff are wonderful here. They helped me to pick out the perfect gown, by encouraging me to try different looks, and helping me be more creative with my style. I loved it here, was recommended from a friend, and would gladly recommend it in the future. The gowns are gorgeous and the owner even gave me instructions on how to safely bring a wedding dress to a destination wedding (extremely complicated, dont ask). They overall made me feel better about my look and I left feeling like a TRUE Bride!