Category: | Bridal Shop |
Address: | 179 Main St, Middletown, CT 06457, USA |
Phone: | +1 860-344-8113 |
Site: | lastrinagirls.com |
Rating: | 3.8 |
Working: | 10AM–5PM 10AM–5PM Closed 10AM–5PM 10AM–5PM 10AM–5PM Closed |
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jerrica watrous
Oh if I had the chance to do it all over again, I would NEVER choose Lastrina Girls to purchase the Bridesmaids dresses. Unfortunately, with weddings, you only get one shot to get it right, and often times you dont know where to go. We found this dress shop online, and it looked so nice. We called and made an appointment to try on dresses. We were greeted very nicely when we walked in, we were very excited and hopeful to find the perfect bridesmaids dresses, and a dress for me, the Mother of the Bride. The sales associate was very attentive to the bridesmaids, but not so much to me. I figured, oh, she must be focusing on the girls first, then shell get to me. However, that did not happen. I was left to fend for myself. I remember being in the fitting room, struggling to zip up a dress, finally getting it done, then coming out of the fitting room to show everyone, and where was the sales associate?? No where to be found. I needed dress suggestions, I needed help. I went back into the fitting room and started to cry. This was supposed to be a special moment for my daughter and I, and I was being made feel like I was unimportant. I just put back on my clothes, waited for the bridesmaids to finish up with their measurements and deposits and we left. I struggled to hold back the tears all the way home. If that wasnt bad enough....second major issue. My daughter had two Jr. Bridesmaids that needed dresses. We were told by the sales associate that trey only had two dresses that came in Jr. Bridesmaid sizes. We werent thrilled with that, but wanted the Jr. Bridesmaids to be in the same color as the bridesmaids so our options were limited. We chose the recommended dress and was assured that it came in Jr. Bridesmaids sizes. Our Jr. Bridesmaids are both age 12, which as far as I know this is completely within the normal Jr. Bridesmaid age...heck, 12 is too old to be a flower girl. The girls took called in their measurements and the dresses were ordered. Fast forward 10 weeks, the dresses finally come in and low and behold, the supposed Jr. Bridesmaids dresses are adult sizes 2 and 4. With boobs. These dresses are supposed to fit 12 year old, skinny, not developed girls. (Healthy girls that are exactly the size and weight they should be for their age!). Instead of looking at their size chart and realizing that the measurements given by the girls were way too small for the smallest dress size that the dress came in, they just went ahead and placed the order without letting us know the major measurement discrepancy. One of the Jr. Bridesmaids moms even called before the order was placed and asked repeatedly that this dress was in fact going to fit a non developed, thin, 12 year old girl. They assured her that it would. Both the dresses are huge!!! 4 sizes too big!!! I can fit in the size 4 dress that was ordered for one of the Jr. Bridesmaids and Im 43 years old!!!! Lastrina Girls has refused to alter the dresses for free. They want to charge us $110 to do the alterations on top of the $222.00 we already paid for the dresses. They have been completely unapologetic and have not compensated us in any way. They have refused to acknowledge that this was their mistake. They stand by their recommendation that the Jr. Bridesmaids dresses are in fact Jr. Bridesmaids sizes. To me, adult size 2 and 4 are not Jr. Bridesmaids sizes. Jr. Bridesmaids sizes are childs size 12-16. One of the dresses has been brought to another tailor, however, the boobs cant be completely removed. We were told by Lastrina Girls that a good tailor would be able to do so. However, theyre not willing to do any of the alterations to compensate us for their mistake. Pathetic!!!! I highly recommend Mariellas Creations in Rocky Hill. Thats where I got my dress. Paid over $800.00 for it. They were fabulous and their dress selection far superior. Dont waste your time at Lastrina Girls. Save yourself the nightmare and the headache.
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Lindsey Ballard
I tried my hardest to give this salon a chance, I honestly did. But from the moment I walked in, I was made to feel like my day was not important to them. I am a bride and went there to buy dresses for my bridesmaids and my mother. ...they gave my mother absolutely no time! Wouldnt even pull dresses for her, I had to do the work and help her into the dresses myself!! Then I found a bridesmaid dress I liked but needed a dress for my junior bridesmaids as well. They informed me that the dress I picked could not come in junior sizes so they showed me the only 2 dresses in the store that could come in a junior dress. I hated both picks but reluctantly settled on one that matched with my brother girls.... Fast forward 10 weeks, my junior bridesmaid dresses came in, and they were each 4-6 sizes too big!!!! My mother, a 43 year old woman who has had 3 children could fit in one of the dresses! And they said that was the smallest junior size they had!!! The dress even had boobs!!!! Even the bridesmaid dresses which they measured in their own store werent even close to fitting the girls. I called the store to see if they could help this monstrosity of a mess, and they just keep saying its my fault that my girls were too thin for their companies sizing!!! They said my junior bridesmaids were actually flower girl sizes...and refused to accept that they dont have junior dresses. Instead of apologizing for misleading me and helping to compensate my girls for this disaster they kept insisting that the dresses they ordered for my junior bridesmaid were in fact junior sizes and fit most girls so they didnt understand why the dress didnt fit... They are the most insufferable and ignorant people I have ever had to work with. Please save yourself the headache and the embarrassment on your wedding day and go somewhere else!!! Marcella creations in rocky hill and the bridal shoppe in Warwick would be much better option for you. I wish I had found them before my girls bought their dresses. Lastrina Girls has ruined my wedding
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Danijella Berisha
I went to Lastrina to look for bridesmaid dresses for my bridal party and found a dress that I loved. The brand of this dress was "Allure" which can be found online listed with the price. The staff was very nice but when it came down to the price of the dresses, they were selling them for higher than the retail price. They stated that the only discount we would receive would be 10% off and thats only if I purchase my wedding dress there. I did not understand how they could just sell a dress for a random price then not be able to match it to the price that the actual designer sells it for. I know boutiques like to hike prices up sometimes but even after showing them that the dresses were actually not that price, they still declined to lower the cost and had absolutely no explanation for it either. I did not like the cockiness they showed and having to feel like they did not care for our business. At that point, I had no choice but to order the dresses from another local business. They were happy to assist me and the dresses arrived in a timely manner. This boutique also provided the girls with a $65 credit for alterations. Lastrina did not offer anything of that sort. To conclude everything: Lastrina helped us pick out the dresses and spent time measuring every one of my bridesmaids and in the end the sale went to another local boutique all because Lastrina refused to sell the dresses at the price they were actually worth. This was a $1000 sale that they lost and its a shame they missed out.