Category: | Electronics Store |
Address: | 2808 Soquel Ave, Santa Cruz, CA 95062, USA |
Phone: | +1 831-479-5444 |
Site: | santacruzelectronics.com |
Rating: | 4.5 |
Working: | 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 9AM–5PM 9AM–5PM |
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A Private User
As someone who has built PCs for himself for several decades, Ive purchased here before. On Monday 8-9-2010 at around 6:45p, I attempted to return a heatsink and fan that I purchased for around $20. When I purchased this heatsink, the salesman had assured me that it would give me the same performance as the stock Intel heatsink/fan, and they didnt have anything better to offer me anyways. Unfortunately this one didnt even reach that minimal level. It ran hotter than the stock Intel. The PC shut down from heat several times in just a couple days. Even though I had most of the packaging and even offered to take a store credit, the reason given was that I didnt have the cardboard insert. I wasnt dissatisfied with the product. It simply didnt work as advertized. I bought a heatsink from Frys for around $30, where the selection was several dozen times greater. I didnt see one that looked as poorly designed/cheap as the one Santa Cruz Electronics sold me either. The one I purchased from Frys gave me more than 5 degrees C lower temperature during load (even more during idle). Also, Im guessing that Frys would have refunded my money even with the missing packaging. I dont want to piddle over $20 but shouldnt the local place you run to in an emergency have quality products? Im unlikely to purchase here again.
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Michael M
Almost bought the wrong USB cable and the guy at the counter actually noticed and asked if I was sure thats what I needed. I was blown away by this simple thing. Thats what you get for shopping at an electronics store where the people working there actually know about electronics! At first I thought the cable was overpriced, but I was on the clock. So I actually saved my boss money by not driving elsewhere. Their stuff may seem expensive, but remember youre paying to keep one of the last true electronics stores alive. And given the time savings, the prices might not be so bad in the bigger picture.
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taiyoctopus
Amazing service!! My shipped computer would get no display after shipping and no hard drive activity light. I feared for the worst and came in expecting bad news, a bill for diagnostics and a list of parts I would need to replace. Within 5 minutes my rig was working (loose cpu bolts) and no charge whatsoever. I lucked out not only with my desktop problem but also the great service provided by Paul. If I ever have PC issues again Im going straight to the experts here at Santa Cruz electronics!!! Best tech support ever!!!
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A Private User
this is the go-to place for electronics in Santa Cruz. Radio Shack gave up on electronics back when cell phones were new and their sales force is all sales and no knowledge. SCruz Electronics has expertise and stock of all kinds of stuff you cant find unless you want to go over the hill.
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Dana Macnab
Helpful staff. Great prices on LEDs and cables. Got a type c cord for my boyfriend here for only $12 when everywhere else wanted $25-$40 for one. A little pricey on some other things though, like project boxes. Definitely check them out if you need electronic parts or LEDs.
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Stephan Shaffer
This is the place to go in Santa Cruz for anything computer related knowledgeable sales people unlike the morons you may find next to Safeway. Excellent business, they often posses my difficult to procure technological Items. Only place like this in Santa Cruz. :D
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Allan Radman, D.C.
Very helpful people and knowledgeable. I prefer buying from this local shop than elsewhere because of their knowledge. And if they dont stock a particular item they will still talk to you about your needs and not try to sell you something you dont need.
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A Private User
I had my computer into Santa Cruz Electronics two days in a row, because the second day there was a problem I hadnt known about when I took it the day before. They were extremely fast and helpful, and did not overcharge me. Highly recommended.
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A Private User
Very helpful. Clerk was willing to do some research on a rare part for me at no cost. I found him to be much more learned and experienced than anyone Ive ever met at a Radio Shack. Great to see a return to service in the small businesses.
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Karl Isacson
Great place to buy leds, resistors, capacitors,etc. Excellent resource with friendly helpful employees. I know they have extensive computer repair services but have not used them.
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David Jordan
Steve was very helpful. When I explained my situation, Steve recommended another product which turned out to work just fine. Kudos to Steve for his patience and professionalism.
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Landis MacMillan
The service is excellent and the selection is great here; I would give 5 stars but Im not familiar with electronic prices to know if their components are fairly priced.
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thomas West
Ive been going to santa cruz electronics since 1975 i love this place it really has almost any thing you need i cant say enough about this place.
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Gene M
Extremely knowledgeable and helpful. Great prices. BestBuy actually sent me here for some items they did not carry. These guys rock!
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John Mitchell
Pretty diverse selection of goods, friendly staff. Some things are a little more expensive but worth it to support a local store.
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Jordan McCray
Called for help for some adapters and they helped me, their knowledge on the product is great!!
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Jimmy Grey
So much fun electronics to create anything your nerdy heart desires! Lots of repair items too!
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Sidney Bruce
Always good. Always have what you need. Shop local. Best Buy drives me nuts!
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Kaila Haas
They were very helpful and friendly, and I was in and out of there quickly!
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Larry Goldfarb
Local electronic supply Houser - good prices and excellent service
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Cameron Langston
Great service weird and random parts you never knew you needed
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Galen Asphaug
Lots of items but the website could use some improvement...
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Roger Krone
My go to place for hard to find parts and cables.
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Steve Luzovich
Nice assortment of electronic and computer parts.
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Eric Evans
Customer since 1998! Support local business!
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Will Sullivan
Always very helpful
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Luke Murdock
Cooler then average