Category: | Used Car Dealer |
Address: | 527 Riverside Ave, Roseville, CA 95678, USA |
Phone: | +1 866-413-6727 |
Site: | hertzcarsalesroseville.com |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–5PM |
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Sam ella Edler
This was by far the worst service I have ever received from a supervisor . Because Hertz was not able to abide by their own policy that they stated and I have a copy of, I called to correct their mistake. Mind you I spoke to a kind representative Eric, but because he needed authorization form a supervisor I was transferred to Randy. Apparently I should have came in because after he rudely informed me that he has customers so I would need to come in to speak to him because he doesnt have time to talk on the phone. So instead of doing his job that he is getting paid for her would rAther be lazy and not speak to me over the phone. I will never rent from this location, apparently its the customers fault that they were charged twice for a month rental. I will dispute with my bank , but I do advise anyone whom attempts to rent from here to verify your credit card ND make sure you never come in contact with Randy Brown the supervisor. I will be contacting their corporate office and making a statement on the B.B.B. Once again I will like to show appreciation to Eric. He is a very kind and knowledgeable associate that on my opinion should be the supervisor considering he knows the first thing about being a great employee, and its listening to the customer. Thank-you Eric
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Conrad Martin
Supposed to meet salesman there. He never showed up. Another salesman said he could assist me in looking at used cars. He was impatient. When I looked at a car and did not like it for some reason and asked to.look at another car he showed disgust because he now had to go get another set of keys. I decided this was not the place worthy of my money and left never to come back. The original salesman called me a week later and wanted to know when I was going to come back. I told him never and explained to him why.
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Ava Lemert
Weve purchased from this location and they are very easy to work with, dont let "rental return" spook you, you can find some nice packages on the cars and save yourself the new-car depreciation hit. For instance, our last car purchased was a 2013 Chevy Cruze, very low miles, a rental return, but it was loaded with heated leather seats, full MyLink 7" infotainment system and tinted rear windows. Give them a try and youll also find its not a pressure sale, either. Very painless.
CA
Catsdidit
I love the no haggle policy. The no negotiable price actually made our experience better at Hertz Car Sales. Eric helped us and they have a lot of used cars with good prices. Very competitive and way cheaper than buying a car at a dealership. They offer 12 month or 12k miles warranty if you buy from them. We spent at least 2 or 3 hours total (test drive and paperwork)there and it was the most pleasant car-buying experience that I have ever had.
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Samet Kaplan
We bought a car (camry) today from hertz Roseville and I have to say that it was one of the easiest and best car buying experience we had. Mr Moe Finn was extremely helpful and patient. Everyone was friendly even after working for 12 hours. We also got a great deal on protection plans. Highly advice anyone to shop from hertz for a reliable clean used car
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Kahla Tompkins
My experience with the sales/financing team was great, but the technicians there are complete morons. They removed a nut from my battery terminal during the inspection and forgot to put it back on! This wasnt just any nut either, its a special one that is apparently impossible to find or even order. Now I have to have my whole battery terminal replaced.
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Julie Jones
We went to Hertz in Roseville (from Nevada) to buy a certified used car. The staff is nice and we completed the transaction in about 5 hours. We reviewed the cars they offered on line first and also called to make sure the car we wanted was still there. We took a test drive with one of the staff. Their selection of cars was pretty good.
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Sheri Wilson
Excellent service by Sean, his manager and the finance guys! I bought a car and just getting ready to take it home and a disaster happened! Sean handled everything professionally as did the rest of the crew at Hertz - I left with a different car, but happy. I will recommend this business to many people.
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A Private User
Bought a 2011 Malibu LTZ from Roseville last Saturday. Terrific salesman...Mr. Kline. Took very good care of us and gave us the straight poop on everything. And, he stayed a little late to get the deal wrapped up and didnt try to hurry us out of there! We love the car as well.
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Krishna Vasudev
Very good customer service. I was looking for a car and the person who showed us the car was very polite and patient..answered all my questions patiently and was very respectful. I would recommend this place to anybody who is looking to buy a car
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Joe Sharifie
This place sucks! They never have any rentals in stock and although Im there to pick up temporary rental while my new car is in the shop the sleazy salespeople dont hesitate to pitch you regardless of the day Ive had and my reason for being there
CA
Casey Marr
Great place to buy a car. The sales person, Ronnie, provided excellent customer service with none of he high pressure that is normally associated with used car sales. I would recommend this location.
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Amy Browne
Took longer than I wanted, but they were on a skeleton staff for 4th of July. Ronnie was especially helpful!!! Walked me thru the whole thing so patiently!!
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Hari Nand
The guy in the finance (think his name is Randy) is a complete jack a$$. The sales person name Ronnie was really helpful though.
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Anthony Hernandez
Nathan and his team were awesome! Thank you for helping my fiance find the perfect car! We will be back forsure!
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Ron Christman
Decent prices. However, the guy in charge of the car loans is a liar. He straight up lied to me.
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Michael Johnson
Low stress car shopping and helpful staff. Great experience for a first time car buyer.
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Alvin Ram
This two guys working here doesnt know how to provide customer service
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WhatsItLike !
Stopped in here to check out their cars. Good prices. No pressure.
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Anne Marie
They are knowledgeable and give you a straightforward answer
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Mark Dawson
Great selection, no haggling and friendly sales people.
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Kyle Ross
Decent prices, clean cars, good place to buy!
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Stacia Forget
Friendly staff. I bought a car from there.
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Blake Holder
Good service