Category: | Used Car Dealer |
Address: | 5000 Madison Ave, Sacramento, CA 95841, USA |
Phone: | +1 916-573-5000 |
Site: | elitemotors916.com |
Rating: | 4.1 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
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Jon Alderman
Short Review: EliteMotors = Phenomenal experience - If I could afford to buy cars like I do groceries I would from Tom at Elite. You might as well replace Elite with Tom cause Tom = Elite. so TomMotors916 Detailed Early December 2016 I caught wind of a heck of a vehicle Tom had on his lot. Now. I live across the country, Vermont to be exact. It’s not typical for me to purchase a vehicle so far away, however living in VT, used vehicles tend to have a thing called RUST! Not only was this vehicle rust free it was exactly what I was looking for. Quite a unique vehicle at a great price. Anyway, I must of called him many of times asking about the vehicle etc, probably drained his phones battery once or twice. He was quick to respond and extremely friendly and personable even running out and taking additional pictures upon my request, even angles that would force one to lay on the pavement. Think about it. He gave a skeptical fella thousands of miles away a good portion of his time, when someone locally could just walk right in and buy it and be done with it in one day So after getting some low down from Tom, I had one of my friends set up to go be my hands on the wheel, As much as I couldn’t help it, the only day I could make it work on my side was on Christmas Eve.So here we are, about a week out from test drive and Tom was gracious enough to be okay with that plan, even to come to the dealership Christmas Eve and “hold” (so to speak) the vehicle to allow time for my friend to come take a test drive on my behalf At this point, I imagine Tom was skeptical on the whole situation - being strangers and all and having a friend come down and check it out etc. However he was willing enough to give me the benefit of the doubt and play along. My friend confirmed everything Tom had mentioned so no surprises. Some dealerships deserve the “shady salesman” stereotype this one does not Now to the purchasing process. I guess it would be hard to buy a car across the country? I don’t know for sure, because the whole thing went quite smoothly. Paperwork seemed like a breeze. Not being there in person obviously extended the purchasing process, with mailing documents to and fro, but nothing like you would imagine. Tom had it all planned out and ready to go - he was on it So now on to shipping. Tom did offer some options/solutions for shipment however It was in my best interest to source a shipper on my own to keep the additional leg work for a cross country shipment on my side. Shipment did however require additional coordination with Tom, This would be the 2nd time Tom was willing to work with someone other than me… for me (test drive and now shipment) Tom made sure he was available for the shipper upon pick up, to make sure it got loaded on fine and dandy. He even tidied up and stowed some things on and inside the vehicle to increase it’s safely during transit Arrival, exciting day for me. Tom checked in every now and then during it’s transit to see if it had arrived - I thought that was cool. I could only imagine the outside was sparkling when it left California however, open bay shipments - your vehicle is exposed to the elements. The Interior was absolutely spotless - Tom runs a tight ship. For a 7 y/o vehicle it felt brand new. There were no bad surprises at all upon seeing it in real life to starting and driving it the first time. Mechanically sound etc. Exactly as described even to the last scratch I know it’s just “Car Buying” but it was really the first time it’s been “Hassle Free” One can imagine the odds of cross country car buying being hassle free are usually All in all, Tom made me feel as if I were a local friend. He could of probably sold it 10 times during the duration of my “in the air” purchase. It felt as if he wanted to sell it to me as much as I wanted to buy it. The amount of quick response and service I received was incredible and close to indescribable So when you go to TomMotors916 tell him Jon from Vermont sent ya
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SUPEROBSCUREBEATS
nevermind this lame 1 star review from some broke consumer that probably knows not the value of a quality vehicle & dealership - my wife & i purchased a 2007 acura mdx a couple weeks ago. excellent below KBB price, car was immaculate, and other cars on the lot were reasonably priced & all were quality well taken care of cars - this dealership does not sell junk!!! very very friendly, great attitude & respectful service. while assisting us & another customer at the same time (running both of our credit & dealing with both of us at the same time ) he (was by himself) tended to both of us customers with respect & decency throughout the whole deal for both of us. free coffee & water & suggested us to step into the very cool better air conditioned room while we waited. to sum this up, i would go back & would recommend any friends & family members there. we visited a good 5 dealerships before arriving here , 3 of the 5 having very rude or overly pushy salesmen which caused us to walk off the lots. nothing wrong at all with ELITE MOTORS & our MDX is awesome for the price we paid.
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Danielle Thompson
I went in 3 different times out to Sacramento to make sure I was getting the right car I wanted. Tom was more than welcoming and made the process easy and exciting. I dealt with rude and pushy sales personnel at 9 other car lots.It was nice to have a good car buying experience. I bought a 2012 camry and I love it. I got a decent price with a full carfax report on it. Car runs great and looks beautiful. I Highly recommend going to elite motors in Sacramento to anyone I know! Ask for Tom you wont be disappointed !
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Jonathan Paulson
Elite motors had the car my wife has been wanting. After looking online from Portland to Los Angeles Elite motors had the at the best price so we made the 2 hour drive once we arrived we were greater by friendly staff, we did not feel preshered and my wife now has her dream car that she loves thanks to Elite motors.
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Chris Peang
These guys here at elite motors were great. They took great care of me, in person and through phone. They were true to there words. Nate and Tom are the guys you want to talk to when you visit or call. Purchased my very first vehicle out a lot and it couldnt have been any better. Thanks Nate and Tom.
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Ameer Omary
Great customer service! Great selection of very clean vehicles! Tom was very helpful in helping me choose the right vehicle and gave me an awesome deal, definitely referring my friends and family!
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kenton bess
Great experience, definitely has the best quality vehicles on site. Not pushy, and has an awesome personality. Willing to go the extra mile and do what is truly right for the customer!
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Alice Torres
Theyre pricing is a joke. Dont even bother going to them. OVERPRICE!!
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Murad Murad
The right place to buy car
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Uropiniondoesnotmatter
Garbage.....