Cypress Auto Center

Category:	Truck Dealer
Address:	1160 Grass Valley Hwy, Auburn, CA 95603, USA
Phone:	+1 530-886-8003
Site:	cypressdieseltrucks.com
Rating:	2.7
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–6PM

Location

Photos 28

Reviews 11

Donald Hubbard

So, I been shopping for a cummings diesel. Cypress Auto came highly recommend by a buddy that is a local deputy sheriff. He bought his truck from Cypress: Indicated to me hed never thought he would drive a Dodge. He loves his truck. He also spoke highly about the crew at Cypress. Upon his recommendation I took the time to drive up to the dealership. While at the dealership I spent a considerable amount of time talking to Lance. This guy knows his trucks. Seriously. Lance broke down the pro and cons of the trucks I was looking at. We went on a test drive so I can feel what a cummings motor has to offer. (Loved it by the way.) He was candid about what years/models to stay away from. What to look for in the years/models that I want. We went over the differences in the years. We went over the differences in the options in the different years. We went over financing. The guy was very matter of fact and direct, which I soo appreciate. He took a considerable amount of time just to talk to me, knowing I wasnt there to purchase - I was there to gain information. Yeah, I did not purchase that day. And, since that day Ive read a few checkered reviews. Perhaps those individuals should have had a Pre-Purchase Inspection done. Perhaps those individuals should learn what caveat emptor means. Lance was straight-up, candid, and there was zero sales tactics/pressure. I have no reservation or hesitation about purchasing from Cypress. I looking forward to them calling me with the specifics of the truck I want/requested. Ill update cha after I get my new cummins truck.

JEFFMM71

Let me first start off by saying i love my truck, a 2001 dodge ram 2500 cummins 5 speed, its this dealers lack of knowledge and cooperation when i had a problem that will make me never return and never recommend cypress auto to anyone. my truck had to be towed 2 times the first week i had it, once for a tie rod end that came off because the bolt wasnt tightened, and the second time for a failed injection pump, they fixed the tie rod end but didnt even offer to pay the towing, which they should have since it was theyre fault it was being towed. Then when the injection pump went out all they said was that they could put it on for me for almost free labor. are you kidding me!! my truck has to be towed twice the first week and thats all you can offer. if i was cypress i would be embarrassed. whenever i talked with the owner Sam he acted like i was a bother. so i just put the injection pump on myself. my truck was sitting for almost a month while i was saving for the pump which is around 1200 dollars, the only one i dealt with at the dealer who was honest and nice was Rick the salesman, the rest of the staff is a joke and Sam the owner is not willing to help his customers for their faults, i would not recommend cypress auto to anyone!

Gregory Brewer

This review is intended to express our overall opinion and experience for the sales and service from Cypress Auto Center in Auburn ca. We purchased a 2002 F350 with low miles. A beautiful 1 ton 4 X 4 with duel rear wheels. Ken was our salesman. He was polite and accommodating, especially after the truck developed an issue with the 7.3L just a few months following the purchase. Ken and his associates firmly stood behind a commitment of quality and assurance to make sure that we were satisfied with our purchase. The issues were taken care of and yes ,... we are happy with our purchase. Used trucks are what they are, ... "USED". Cypress have a great selection of trucks that come with their unwavering support even after the sale. :) We recommend Cypress Auto Center. "Thanks KEN".

A Private User

I had one of their cars checked out by my mechianic. He said he had never seen a car in that bad of shape and that it was probably salvaged in another state. He did not even think it was safe enough to drive back to cypress auto so he had to make some repairs (for free of course). I dont remember exactly what was wrong with it, but the repairs that cypress auto did at their own shop were done improperly or just not done at all. Even simple things like changing the oil and resurfacing the rotors were not done. Dont even waste your time and money getting it checked out by a mechanic, just dont buy from cypress auto in the first place.

Valerie Vos

Rude! Dont shop here! From the time we got there Ken was rude. We test drove three trucks we decided we liked the first truck the best! When we asked too test drive the first truck again he gave us attitude, almost as if we were inconvencing him by coming to his dealer ship to test drive his vehicles. When it came time to negotiate a price he was very rude about our offer. We didnt drive four hours to be treated like garbage so we got up and walked out. Highly recommended you stay away from this place and their overpriced vehicles!

bill swartz

These guys were great. Brought my 2003 GMC truck in that had 325,000 miles on it and they gave me a fair trade in price when nobody else would offer anything. They also kept their promise on taking are of some items I wanted done, most of which were at no cost on the Sprinter van I purchased from them. Also very helpful on the finance end of things dealing with my credit union. Definitely went the extra mile to make sure I was happy.I highly recommend Cypress Auto.

A Private User

cypress auto sales vehicles that have been under water . They sold me an 07 dodge pickup that looks great turned out itd been under water and they wont do anything to help me out with the truck they say that I bought it as is even though they did not disclose it to me that it had been under water before. I would not recommend this place to even my worst enemy! they say theyre reputable an honorable but there not!

Richard Beaver

He was asking 28,999 on a vehicle that was worth 21,350 wouldnt budge I have a trade in we went in the finance office, and looked up the value it was valued at 28,650 he wanted to only give me 17,900 for it and tried saying my credit was not good enough I have perfect credit with dings the only debt is my house payment I would never drive by there he is a joke

Andrew Mims

These people are nuts!!! They are asking the same price for a (15 year old truck) 2001 ram 2500 with over 100k miles on it as the truck was new in 2001. People like this make me sick. I cant believe they are still in business. Must be because they are charging 2-3 times what the truck is worth. Read up on blue book values people.

A Private User

Make sure you get your vehicle checked out by an INDEPENDENT mechanic BEFORE you buy. The vehicle we bought needed almost $1000 (yes thats right) in repairs in the first month we owned the car!!! The sales person we worked with was fantastic, but please check the vehicle thoroughly!!! As we found out, you buy the vehilce "as is".

ron martens

I dealt with Rick at Cypress Auto and he was courteous, professional, and honest. Great qualities in this business. No high pressure and very accommodating. I highly recommend him. I purchased a 2007 with low miles, just what I was looking for.