Staples
| Category: | Office Supply Store |
| Address: | 2160 Barranca Pkwy, Irvine, CA 92606, USA |
| Phone: | +1 949-838-0388 |
| Site: | storelocator.staples.com |
| Rating: | 3.3 |
| Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
Location
Photos 94
Reviews 22
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A Private User
2 stars removed because of the poor attitude. No smiles. All business. And thats being generous. After waiting at the counter for a solid 3 minutes with no acknowledgement, they said they "were too busy right now" when I asked if they could print 20 copies of a B&W document. They offered neither apologies nor alternatives. 3 minutes doesnt seem like a long time until you feel like an idiot for standing there so long. Really, I dont care if they can or cant print something for me, but at least acknowledge me and dont leave me standing there. Better still, do it with a smile. Never going here again if I can help it.
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A Private User
Very bad service. I ordered business cards for store pickup, they emailed me saying they could not complete the order and if I wanted to send it to another store. I got no reply after asking them to send the order to another store since I was in a hurry. When I called them, they kept transferring me from one person to the other and kept me on hold forever. I did not get my order in the end.
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A Private User
I went here. I was super polite. I only had a cash. I wanted to print just two black and white pages. Not only that the lady had me waiting there 4 15 minutes while she stalked a printer. In the end she couldnt print my documents because the printer was busy and it would have taken another 20 minutes.
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A Private User
I am very happy with the great customer service this Staples has, as the moment you enter the store someone welcomes you, they always guide you if have questions where to find an item, the Printing service is great, very professional and on time. I enjoy the coupons and low prices they offer.
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A Private User
I have printed other places, but none of them have compared to the great experiences I have had at Staples. Every time I have gone this store has great customer service, zero wait times, and fantastic quality printing. I do all my professional printing here now.
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A Private User
Really bed customer service. They cannot answer anything right at this Staples location. First, I tried to use a valid coupon and they said that they cannot take it at this store. They cannot find right item at the store which I found myself. Avoid this place!
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A Private User
They have all the office supplies you can think of, UNLIMITED and always in stock! The manager is friendly and gives back to the community. They donated hundreds of dollars worth of school supplies to a local charity! Good for them!
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A Private User
Just got off the phone with the printing associate asking about a printing service , shes in a pretty bad mood.... I wont go to this location or maybe Ill switch from Staples to FedEx.
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A Private User
I stopped by for office supplies on a weekday morning and there were not many employees working. One register was open, so it took a while to pay for the items I purchased.
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A Private User
What do you want to read? Its Staples, its a store, sometimes theyll have what yer looking for, others they wont. Not any better or any worse than any other in the chain.
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A Private User
Need bulk velcro. Staff sent me in right dire tion. Found what I needed. Cost compared to online locations is the reason for 4 stars instead of 5. But needed asap.
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A Private User
Poor customer service and work product in the printing department. Will be taking my business elsewhere.
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A Private User
The store is well organized so whenever I walk in to get something I dont waste time looking for it.
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A Private User
The service is excellent and staffs are super friendly. Prices are also guaranteed.
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A Private User
Alex is the best. He is so nice guy, he helped us out so much. Thank you.
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A Private User
Good service. Was quick in returning my supplies. Had what I needed.
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A Private User
The cashier, Kayla was nice, friendly and helpful.
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A Private User
2 hour wait for printing bad customer service
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A Private User
It has lots of back to school supplies
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A Private User
No smiles. Bad attitude.
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A Private User
Very prompt service.
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A Private User
Good service
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