Category: | Corporate Office |
Address: | 17681 Mitchell N #120, Irvine, CA 92614, USA |
Phone: | +1 949-863-1200 |
Site: | newportstationers.com |
Rating: | 4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Aileen Vogelvang
Bait & switch. Misleading. Roped me in with promises of “Free Next day Delivery - No minimum order.” Told them I would give them a shot if they could deliver to me the large size Yuban Coffee & Coffeemate Creamer I get at Costco for the same price or less. They delivered, no problem. Never told me it would ever be a problem. So I try to place a re-order when we run out and suddenly they never stocked that item and were only doing me a favor by going to Costco to get it and deliver it to me. If I want that kind of service again, I should make it worth their while with bigger orders. Gee, what about the “No minimum order” advertised? Later I place 2 small orders, both less than $20.00 each, and get them delivered next day free, no problem, just as advertised. But when I place a 3rd order for $38.86 it doesn’t arrive the next day. When I call to ask, “Where is my order,” they say they mailed it! What?! My staff was relying on that order. Besides, their advertising said “Next Day DELIVERY.” Oh, but what they really wanted was free next day delivery only to customers within a 10 mile radius of their business, otherwise it’s a $40 minimum order requirement. If I don’t meet their minimum, I get a mailing that doesn’t arrive the next day. To add insult to injury, my order was only $1.14 shy of their minimum (which they had advertised was never required) – and they never told me! They just didn’t want to deliver because I wasn’t a big enough customer. They never said up front that I ever had to be a big enough customer. Thoughtless, insensitive liars! Do not do business with these people. We’ve been with Staples this whole time, and they’ve been very good to us, no matter how difficult our account was. Even Newport Stationers had to admit that Staples gave us damn good corporate pricing. And they’ve always been upfront with us, delivered as promised, and made up for mistakes. Staples, NOT Newport Stationers.
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Daniel Maffei
I manage a technology office in Lake Forest, CA. We have been using Newport Stationers for several years now and to say that Im very satisfied would be an understatement. Our previous providers, Staples and OfficeMax were good, but Newport Stationers raised the bar. What got me started was the pricing. I gave them a list of our most frequently used items and they did all the ground work of comparing their prices to the others and resulting savings was significant enough to move our business the Newport Stationers. What seals the deal is the excellent service from our sales reps, Sheri Hansen and Colleen Pennington. Ive called numerous times and theyve assisted in finding solutions for some challenging needs. They really go out of their way to make sure that were satisfied with the service and the product. They send emails alerting us to the monthly specials on discounted products. I highly recommend Newport Stationers.
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Robert Herzog
I work for an Industrial Cold Storage Construction company with projects all over the United States. Weve been using Newport Stationers as our primary office supplier for years. We even use their graphic art and printing services on a number of projects. The delivery service is fast and reliable, the customer service is helpful and professional, and the pricing is competitive and the quality the items purchased has always been excellent. I would recommend Newport Stationers to any company in need of good office supplies! Its like having an awesome office supply team behind you that caters to the way your business operates!
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Elena Baker
I was impressed by the service I received. They did everything they could to help me locate what I needed and I think the prices were fair.