Category: | Cell Phone Store |
Address: | 524 Pacific Coast Hwy, Hermosa Beach, CA 90254, USA |
Phone: | +1 424-247-8367 |
Site: | t-mobile.com |
Rating: | 4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
RI
richard hernandez
I have purchased 3 phones from this here at different times since this location opened...the employees there have always been very nice and helpful. They went above and beyond what they are required to do this weekend when I lost my phone and someone returned it to the store. I had a screen lock on it so access to any info wasnt easily available but instead of leaving it in a drawer to be forgotten about. They pulled the sim card out of it to get some numbers out of it to call from my contact list to say my phone was there. Now I have my phone back with all my pictures that I thought may be lost forever. Thanks again for making the effort to get me my phone back. Anyone that lives anywhere near this location...dont even bother going to another one.
JO
Joshua Lee
I visited this store to find a new phone after my Verizon contract ended. Im not the most smartphone savvy person, as I mainly use my phone for business, but Richard and Andrew very helpfully outlined the differences between the many smartphone models available. I ended up walking out with an iphone 6s+ and a phone case 30 minutes after walking in. So far, T-Mobile has been keeping its end of the bargain -- Ive had reception comparable to Verizons, and LTE is blazing fast. Moreover, I get 10 gigs of data for an additional $30 per month, compared to the 2 gigs Verizon gave me. The only thing Im disappointed about is that I didnt switch over to T-Mobile sooner. Overall -- fast service, courteous and knowledgeable staff, and convenient location.
JO
John terronez
Woman at this T-Mobile were very professional and she said my wife and I on issues with email we had so many difficulties with email and our other store that we usually rely on failed us that one was on Hawthorne in Torrance sad that same company just to better people the employees at the Hawthorns for were just fooling around and joking and were very rude thank you guys and Hermosa great job
J
J Marshall
Just the worst. I had a problem connecting to the network, which the dimwits at this store couldnt seem to diagnose. They told me to call customer service, but wouldnt let me call from their store because "its a personal call." Really not at all helpful. They manage to make Sprint look good by comparison.
DA
David Kistenmacher
A verizon phone I wanted to use wouldnt work right with the access point information I found on the internet. I went in the store and they fixed it all up correctly. They were happy to help even though I wasnt buying anything from them.
J
J Allen
The staff here is very helpful especially Ashley. She helped my switch over and help set up my new phone and has helped me with other questions Ive had about service and equipment
SU
sue levy
Always there to help me when I come by with questions on my phone. Very sweet staff I enjoy actually being with them
DA
David Delgado
Someone needs to update the hours. I drove 15 miles for nothing.
MA
Martin Alvarez
Always empty and good service.
AL
aleem sha
It was good