Marroquin Used Appliances

Category:	Used Appliance Store
Address:	21365 Foothill Blvd, Hayward, CA 94541, USA
Phone:	+1 510-728-2010
Rating:	1.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 43

Reviews 4

Tami

Initially, I had a reasonable experience. I went in, bought a gas stove at a reasonable price and had it delivered. They showed up when they said they would and the stove still works great. I went back to get a newer washer and dryer when our dryer decided to stop drying. In store everything went smoothly. I picked out an affordable washer and dryer set and scheduled the delivery and installation. Delivery day comes around and Im home during the three-hour window we had agreed upon. No one shows up. I was able to get Edgar on the phone and he was super apologetic and rescheduled for the next day. The next day they showed up when they said they would and installed everything promptly. Fast forward a couple weeks and I realize the washer is leaking out the bottom. Luckily they have a 60-day warranty, so I call them up and they set up a time to have someone come over and fix the washer in my home. Three missed appointments and a total of seven hours of waiting at home later... Im pretty frustrated at this point. So I go in person and talk with them. The owner was away on holiday, but they had gotten in touch with him and he said "Give her a new washer!" Which seemed like a reasonable solution at this point. So I picked out a new washer, scheduled a delivery and they actually showed up at the appointed time. Success! The washer was installed and has been working ever since. On the positive side, throughout the whole process Edgar was very responsive via phone and very apologetic. And the owners decision to completely replace the washer, after all the missed appointments, was a good attempt to keep me happy. But alas, it was too little, too late, as I cant see myself going back there.

Migdalia Torres

Extremely expensive for used appliances that are not that good in shape. They sell close items more or close to Sear prices. I went to Sears first then this place. I ended up going back to Sear. Definitely not worth going here. Rather go to a real retail store get better pricing with a New appliance and warranty.I do not recommend. There are plenty of places in this same area with way cheaper pricing for used appliances

Matt Shaffer

They are a family business who are flexible and accommodating. We have used them three times. One of the times, I did not like the fridge that I bought and they agreed to buy it back. I would definitely recommend them and will visit them again the next time one of my appliances dies.

Laura Cyr

I was recommended but would never recommend anybody. Bought a Refrigerator. 2 months later problems, fast forward more problems they came and picked up and exchanged. Now a year later today that refrigerator just stopped working. Edgar very responsive, but overall not satisfied.