Category: | Appliance Store |
Address: | 3920 State St, Santa Barbara, CA 93105, USA |
Phone: | +1 805-898-9883 |
Site: | wdcappliances.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 10AM–6PM |
PA
Paul ?
Appliance department is pretty good. There is a guy named Josh that has been there a while and knows his stuff. Their plumbing and fixture department is a joke. My experience with Julian has now lasted almost 3 months. From day one it was very obvious that he was not familiar with any of this products but considering WDC is the only place you can order some of the brands that we selected we went with them. Ultimately we have spent around 14k on Appliances, countertops and plumbing fittings. Julian ordered the incorrect product 2x and then called me and notified me the part was in. The part was not in. It was a ploy to retain one of the two incorrect fittings that he wanted back in his inventory. He notified me that the part will be ready for me later this week. Fortunately I purchased this on my Amex and they have taken care of the issue. Do not buy anything from their plumbing department unless you need it next year and have an Amex. Julian has made a disgrace to his job as a sales person. You may as well click a button, at least you dont have to drive uptown and wait your turn in line to get "help" from an apathetic failure.
JO
Josh Gustafson
Josh Voth did a great job with our appliance order. He managed the entire process from start to finish and we are very happy with our kitchen appliances. He was able to give us great advice on what brands to buy for what appliances. For example even though we went with Viking Pro oven and range he said the Bosch dishwasher was better. We would definitely shop here again. On the plumbing fixture side Heather also did very good work even though our products were very delayed. I attribute the delay to a rookie employee (Andrew) who waited on us when Heather was out. Proper expectations were not set.
JU
Julian Michalowski
The worst idea ever. I have been waiting for 30 days for my refrigerator even though i was supposed to have it 7 days after the order and still have no idea when its coming. ALSO go to install the dishwasher and there is a special package you need to buy for each dishwasher and they did not tell me this when i bought it from there store and they dont carry it, you have to special order it. GO ANYWHERE ELSE.
KI
Kitch Wilson
I have purchased many appliances from Warehouse Discount Center: plumbing fixtures, sinks, refrigerator, stove, wine cooler, microwave, ... Always good information from sales representative, good products, good prices, and excellent post-sales support. It is the place to go.
YV
Yvonne Downs
I purchased a new stove recently. The service we received was over & above what I expected. The sales person came out to our house twice to help me with problems & a missing part not in the package. I have bought other items from here & always been happy.
MA
Marcia Brown
Great salesman great service. Terrible installation team. They put the refrigerator in place and left. No hookup of the water for ice no leveling. The bottom right door did not open due to the way the refrigerator was positioned.
AM
Amy Jacobs
Weve had fantastic customer service and WDC has offered very competitive pricing. We bought our appliances and our plumbing fixtures there. Its so nice to have a one-stop-shop. Josh, Paul, Joel and Julian are awesome!
PA
Paul Bresk
Quick, efficient, knowledgeable, great teamwork. The guys came on time and went right to work while explaining to me what they were doing and what they were going to do. Highly recommended.
BE
Ben Bycel
The staff is friendly ands knowledgeable. Their inventory is large. Their prices are competitive.. Delivery on time and will excuted.
LI
liz carroll
Great experience! Salesman gave us excellent advice. Delivery was perfect with notifications of times and dates to the minute!
AS
Ashley Peters
our salesman Josh was great to work with. very knowledgeable and help us find the best solution for our home.
DO
Donald Allee
I could not decide the salesperson convinced me to buy appliances that matched. I was so pleased
SU
Susan Horne
Great helpful salesman, not pushy- product excellent so far- an LG Washing machine.
NA
Nan Brooks
Always helpful and if they cant do the work they are quick to recommend
TO
Tom Lewelling
Great appliance choices, great service and most of all, great prices.
TI
Tiffany Gulch
In and out. Painless and smooth. Will be back!