Category: | Appliance Store |
Address: | 634 Blossom Hill Rd, San Jose, CA 95123, USA |
Phone: | +1 408-224-2399 |
Site: | pacificsales.com |
Rating: | 2.8 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
KA
Kathy Sanders
Nice sales people but there systems and staffing are REALLY bad. So I say it is very poor management. I spent 5 hours. Yes, 5 hours in the store to make a return and a purchase. I knew what I wanted to so I spend about 15 minutes confirming the item to purchase and the rest dealing with the staff who were trying to work through their purchasing system. OMG you need new systems - it is the modern tech age people, you have more options than the 1980s system you have today. You are also very understaffed int the sales departments. People have to wait 20-40 minutes just to talk to a sales rep. God forbid you try to call on the phone. On hold for 35 minutes - really!! The guy in the story said "please dont try to call just send an email." I want to go back because I like the store and people but just dont know if I can deal with it.
MI
Michele Sordal
They do not answer their phone. I have to go to the store to get any attention. I had a big order and it was delayed in delivery (parts of it). I am the one who has to call. I still have not gotten the last piece to the order
CL
clyde wright
I found Howard very knowledgeable and helpful. Great experience purchasing new upscale kitchen and laundry appliances. Installation was very professional went smoothly!
RY
Ryan OLeary
Terrible sales team. They keep delaying shipment and never call you. Awful experience.
SO
Songbo Jin
They have a large selection of kitchen, bath and electronics.
CA
Carol Rambo
I was able to order my hood to be delivered to my home