SEPHORA

Reviews 11

SU

Sukhraj Beasla

Im not really a makeup person but thankfully Sephora isnt all about makeup. Theyve got all kinds cool stuff like perfume, skincare, and nail polish which is more my thing and when I do want to dabble in the makeup world, I can come and play here. I spend so much time here that Ive even got a Beauty Insider card which I can add to my PassBook. They also have an iPhone app. I like stores that are tech savvy. I also love that I can check out at any time with one of their associates because they all have a Square card reader like device attached their phones. I came here to redeem my birthday freebie and to also get a lip exfoliant. Every major brand has one but I was able to find one that I liked from Fresh that was all natural and organic. The sales associate was kind enough to point out the different ones and help me make a decision. Now thanks to her, I no longer have dry chapped lips which is often an occurrence during Winter. This is a pretty big Sephora located near Bloomies and has several products. Customer service is also friendly. Ill be back for more goodies.

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KR

Kristie Nguyen

Sephora has been one of my most favorite stores for cosmetic products. However, I left the store at South Coast that near Bloomingdales today with disappointment. I did not expect such bad experience from Sephora. As soon as I walked into the store, the "welcoming" girl said hi to me, and then refused to talk afterward. I thought maybe she was just doing her job, which was generally "saying hi," and that was it. The experience went downhill even more when I tried to ask for help, and literally, the sale associates were either talking to each other or walking away from me. Even at the moment that I tried to get someone to talk to, she gave me the whole "checking out" attitude from hip-to-toes, which was really uncomfortable. After today, I dont know what happen to the general, basic customer service skill anymore.

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IA

Ian

Service blows! I came in to this store several months ago in search of birthday gift for a friend. I simply asked the associate at the front if they have brush sets available. The associate didnt know, so she went to find someone since her radio was not working. Okay no worries, Ill just wait. After waiting for about five minutes, I see the associate laughing and talking to other associates. If you are too busy to assist customers, then call someone else. I didnt appreciate this type of service. This is how Sephora treats paying customers. Well they lost my business, because I walked out and went to MAC. Since then, I never stepped foot back into this store. Horrible!!

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DA

Darlyn Luk

The skin care consultant was very rude...didnt even introduce herself or asked for my name! Acted like I was a bother and the sign outside said ask about our mini facials...trust me...dont ask her...shes the fat one with short black hair...the greeter though...she was amazing...this store is overall about 3 n a half stars..but again...tht fat skin consultant was so unprofessional.

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CA

Cayln Comford

Even though I love how big this location is and how the shelves are always stocked, I have never had a positive experience with their employees on the floor. I always have to hunt someone down to help me because theyre too busy chatting with each other. Sometimes Ive had employees actually look bothered when I ask them for help. Yikes.

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AN

anisa ㅤ

Personally, I believe the products being sold here are excellent. BUT, the products are extremely expensive. Sephora HAS to make a change on how they price their products. No doubt about it that their customers would be coming in at lightning speed if they just brought their prices down.

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YA

Yasmin Gloria

After having a bad experience at a Sephora near my house, I decided to drive a little further out to this location and I dont regret it at all! I was offered help right away and had the item I wanted in my hands in SECONDS! Everyone was super nice as well!

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TI

Tiffany T

I really like this location for the most part. It gets extremely busy but the staff are friendly and help me find samples.

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أ

أبو عبدالرحمن

Janet gave us great service I will defiantly come back to this sephora so Janet can help me Thanks for helping us Janet

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IS

Isabelle Ong

I loved the customer service and my products I bought it was great!!

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MI

Michelle roque

Love this place..very nice people

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