Batteries Plus Bulbs

Category:	Car Battery Store
Address:	407 W Imperial Hwy, Brea, CA 92821, USA
Phone:	+1 714-551-9325
Site:	batteriesplus.com
Rating:	4.1
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 10AM–5PM

Location

Photos 8

Reviews 14

Bruce Smith

The attendant wasnt very personable but this is secondary in relation to my dissatisfaction. I went in for a replacement battery for my Samsung DV150F camera. I asked if I could obtain a battery with higher capacity and the attendant stated that more capacity meant larger size so my request wasnt possible. I was then told that the Duracell battery they wanted to sell me would be in excess of $33.00 which was utterly ridiculous since I had already investigated pricing online for similar (although not Duracell) batteries and just wanted to get my battery immediately rather than wait for free standard shipping or pay extra charges for express shipping. I later found the exact same Duracell battery online for $14.23. I ended up getting two Samsung Brand original factory batteries for $16.00 total ($8.00 each). I also found out that they had 1200 Milliamp Hour (mAh) batteries for sale for my camera. So, not only were the prices excessive at Batteries Plus Bulbs, but the information the attendant stated was completely inaccurate since they DO have higher capacity batteries for my camera which obviously fit just fine. I will never go back to Batteries Plus Bulbs for anything. Update: I called Batteries Plus Bulbs and spoke to Robert to express my dissatisfaction about the pricing and the substandard knowledge of their personnel. Rather than being apologetic, Robert asked about the extent of my knowledge about batteries. Expertise on batteries isnt required when I am comparing apples to apples (the exact same Duracell battery) and the FACT that they DO sell higher capacity batteries for my camera which arent larger as the attendant had indicated. As I stated previously, I will never go back to Batteries Plus Bulbs again.

Chazz Young

I dont know if it is because my wife and I look young but the employee totally ripped us off. We were kindly greeted with a "Hello! How can I help you?" To which we responded by we needed new batteries for our key fobs. He asked to see our keys and took our key fobs to the service desk without explaining any pricing or what he would be doing. Did not ask for our consent to replace the battery or tell us what type of battery we wanted/needed. About 5 minutes he goes to the cash register and says its $12 for replacement and installation fees. We were surprised to see such a price because the batteries on the wall advertised $3.57 and because we never asked him to replace our batteries nor install them. My advice: if you go here is to know what you want and ask for it yourself. Dont give them anything unless you know what service is going to be done and for how much.

Dennis Mielke

It was reassuring to be able to go to a store and be certain my purchase was exactly the right items: no wait for shipping or potential for shipping of wrong items. The Batteries Plus Bulbs website was impressive, particularly compared to other battery sales websites. The descriptions of products and their applications was clear and precise. I purchased two 12v Duracell batteries and a charger online for my dads GoGo Ultra X cart and picked them up the next day at the Brea, CA store. The batteries were fully charged and the employees know their products. The purchase confirmation and pick-up confirmation emails were timely. I paid more for the Duracell batteries than I would have for most other brands, but I trust they will be a better long term value.

A Private User

these people ARE RUDE. YES, I would have to agree with Calvin. Scott, Steve or what ever his name is. i came in on a Sunday and had to wait until the Sat. of the following wk just to get an answer on a battery that was tested as not being good. and this was a battery i had bought only in Feb. of this yr. i had had tried to explain to the owner over the phone at his store and all he could do that day and for the whole wk was argue with in on the phone. first time last time.NO MORE.

A Private User

I wont go anywhere else! Bought all of my ATV and electric scooter batteries here. One of the ATV batteries went bad after a year and he gave me a free replacemet. Their batteries are a little more expensive (sealed ATV type batteries) but you get what you pay for. After using sealed batteries (no adding water, etc.), I wont use anything else. Every hard to find battery is there from Laptop to Camera to industrial 6 volt batteries. Great store!

A Private User

We are very impressed with Batteries Plus in Brea. My husband needed a new battery for his motorcycle and they had it there for us! We also needed a few hands free phone devices and they had those too! Last, we also replaced our home security battery, they had that too! Best service, plenty of products, and if they dont have it, theyll order it for you! I recommend Batteries Plus Brea!!

Andrew C

After finding nothing but knock offs on Amazon for my cell phone battery, the Verizon guy referred me to this store. I found my battery on their website, ordered it late at night, and early the next morning they had it ready for pickup. When I got there they had it charged and put it into my phone to make sure it worked. I will just go here first next time!!

Derek Smith

I was very pleased with the whole experience; their website helped me select the right batteries, they had them all in stock, and I could pick them up without having to wait days for delivery. They even helped me to check one for fit into my Uninterruptible Power Supply, which was so tight some brands wouldnt go in. I will be coming back to this store.

Luis Torres

I usually get batteries in here, service is ok, they just need to be more friendly, that does not cost anything and its the best way to sell and the most important thing in customer service. To the owner, when you get a bad review, you should also answer that review and contact the person, this would give you more credibility with all customers.

Jim Wood

I purchased an A23 12v battery online. It was ready shortly after placing the order. When I picked it up it was immediately handed to me by a pleasant, cordial, & pleasant cashier. Good product. Good service. Good place to do business and I like their 10% off deal when ordering online for store pickup.

A Private User

Snakes run this business! Dont touch them with a ten foot pole. They will sell you an inferior product and then refuse to warranty it. Trust me. In my business we need a lot of batteries...we build RC cars and trucks and need a reputable source for them...not here. Batteries Plus Sucks!!

Kamran Famouri

Quick and easy to get a new battery for my Mercedec, I always get my batteries from Costco but since they did not have it, I used Battery PLus, This is the first time that I am getting my car battery from here, If quality and service is good, I will continue

A Private User

What a great store! The customer service was great, I was looking for a hard to find battery, and they had it. They have an wide variety of batteries right at the shop. I was able to find everything I need.

Joanne Jaramillo

Excellent experience...loved the convenience. I bought an item online with a 10% discount...and right away drove to the local store and picked my item up. Sales people were very helpful. Thank you.