Walmart Tires & Auto Parts

Category:	Tire Shop
Address:	4915 N Pima Rd, Scottsdale, AZ 85251, USA
Phone:	+1 480-941-1990
Site:	walmart.com
Rating:	2.9

Location

Photos 5

Reviews 7

hector B

To begin with we had been taking our car in for service here with the oil changes. Ended up getting the oil drain plug rounded off having to take to a full service shop. They had multiple issues finding my records to begin with yesterday I asked for the manager he wasnt there which was around 3p.m. The guy assisting us seemed to be getting frustrated and said he would have the manager call me the next day to get to the bottom of the issue. So I was trying to get things resolved since I took my car to Sun Devil auto service to get the drain plug fixed (which by the way is cheaper for oil changes and fast service). I tried to contact the manger at 2:57p.m, 3:47p.m, 4:22p.m, 4:29p.m and each time I got told to hold and waited on the phone for 5-7mins each time when I asked for the manager each time I called I was told he was busy at the moment then told oh "hes at lunch he will call you back when he gets back" or "he just went to lunch the times I was told he was at lunch was at 2:57p.m and at 4:22p.m" at 4:22 they told me he just went to lunch at 4p.m so they were just giving the runaround. Finally called again at 5:23 and the manager was in spoke with him and didnt really seem to care much about the issue so in the end customer service isnt great with them and wasted my time telling me to call back. Wont be using their auto services here anymore definitely will be going to Sun Devil auto service.

paul wendler

This is my first ever Google review. We ran into "Fonzi" and his team due to an emergency. We were on vacation and our car broke down right in front of their Walmart Auto Care Center. We got the car to them about 30 minutes before closing time. The workers were incredibly helpful and knowledgeable. They were friendly and honest. Fonzi in particular was huge. He understood our situation and went way out of his way to take care of us and help us get back on the road. Again, he was honest, proactive, and went beyond our expectations. Because of their help, quick work and recommendations, we were able to get our car fixed and back on the road again the next day. When we were stranded with an entire family hundreds of miles from home, the guys at this Walmart Auto Care Center came to our rescue. In the future we will absolutely go to the Walmart Auto Center in our home town. And beyond the review, we just want to thank them for their help.

Necole Motten

I have been coming to this location for almost a year and never had any issues. Today, I am beyond livid. I just left from getting my oil change as I usually do. I walked in the auto center at 10:09am. It is now 11: 49 am as I type this. I walked around the walmart store for over an hour thinking maybe they were busy or short staffed. Finally at 11 35 I decided to go see what going on. One of the mechanics asked me what vehicle I was waiting on and he advised me my car has been completed. I said no announcement was made over the intercom. The guy who was working the register says o they snuck paperwork in on me . Pretty much he was not paying attention. So you mean to tell me I walked and sat around walmart for over an hour after my vehicle was completed and not notified! My paperwork shows I walked in at 10:09 AM and my service was done at 10:41 am. I will seek my auto services elsewhere! No apology or anything was offered.

Vinny DeGeorge

First off, Im very skeptical about bringing my car anywhere. Im a mechanic and do all my work myself as well as keep my car immaculate. I got a flat right in walmart parking lot on a Sunday and was in a bind. I went to their auto service section and the first thing I noticed was how friendly and attentive the manager was. He was able to get my car right in to put a new tire on for an extremely good price. I watched the mechanic wash his hands and put a mat down on the seat before he got in my car. This showed me that they obviously care about their customers and their vehicles. My wheels are also plastidipped, so I was aware that the coating might get a little ruined by the tire machine. However, the mechanic was very careful and only a little part of the edge of the wheel pulled up (hes a mechanic not a magician) which I was very happy about. I was extremely pleased with their service. Thank you!

A Private User

They wanted me to pay 100.00 for tires (for a sedan!) I could get for 70.00 at DT. They tried to pressure me into buying them when I went in for an oil change. Half the people here are slow and have no idea what theyre doing, they do not train their staff well to work the register and they are not very polite. I drove for two weeks easily on the "very dangerous" tires without a problem and I plan to go to Discount tire to get them 30.00 cheaper! I thought walmart was supposed to have the lowest prices, total BS. I also found out that most places charge far less for oil changes so I will not be going here for car service anymore.

effmerunning

Called ahead to find out the busy times as too avoid them. Arrived at 11 am they took my information and car and told me they would call when they are done. I walk to Wendys to eat. An hour goes by...no call. I walk back. Different guy at the register goes, "oh, they cancelled it because they didnt have your filter". No call to my phone...no heads up...worthless.

Martin S

Not open at 6