AutoZone

Reviews 24

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Maddie Taylor

Broke my windshield while replacing my wipers. My windshield already had a large horizontal crack. The new crack is vertical, in a completely different location and looks like its gonna spread in several directions. Manager said if the other crack wasnt already there, he wouldve replaced it. No apology, no discount, nothing. I was going to wait to replace the windshield, but now I have to replace it asap. The photo doesnt show that the crack has already spread about 2 feet. This only happened about an hour ago. Zero customer service. UPDATE: I contacted district management, who asked me what I wanted done. I suggested paying for half, which was more than fair. However, the process has been so difficult! The manager chose the place to get the replacement, but it took a week for him to get back to me with the location which was "somewhere between Pleasant Grove and AF." Not an exact location. Was told to tell the replacement place about the autozone account. There was no autozone account. I was then told to bring the receipt back to Autozone to get reimbursed for half. I went there, only to be told that only the manager could give me a check and he was on vacation for the next 4 days. I wish I had been told that before! This would be so much easier with a little communication. I will never go to Autozone again.

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Jacob Hillman

I went here to get help finding the right size of a ratchet for the drain plug on my wifes car. The employee (short guy with glasses and dark hair) that spoke with me, wasnt willing to look up anything on the computer so I ended up calling ORileys while I was in Autozone.. to get help from ORileys in finding the correct part. I will only go to Autozone if I have to, other companies will have my business from this point forward.

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Martin Ayala

I just purchased a car and was replacing parts walked in asked for a part which I didnt know much about which I told him that and asked him about it he didnt even take the time to look up the item and said I dont know either so I walked out then went to OReillys work on customer service

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Paul Huddleston

Walked in to return a product I had already opened. The cashier I think his name was Ken was rude to me and did not treat me with respect. I did not feel that I was a valued customer at all.

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Serina S

Fast & knowledgeable staff. Great place for car related advice. Not budget prices (you can shop Wal-Mart for that) but they really know what theyre talking about here.

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Jeremy Hall

Happy to see an Autozone come to Pleasant Grove. Always handy to find whatever I need. Ive always liked Autozone better than its similar competitors.

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Golling

After searching all the other auto parts stores in the area auto zone was the only one to actually have the part I needed.

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Daniel Garvin

Great place for car needs. They were even willing to loan me tools for simple work while my truck was in the parking lot.

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Dustin Hjorth

Very helpful, battery warranty honored without knee bringing it up, they installed it and taught me how to protect it.

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Mark Johnson

Good place to get auto parts, but the staff has always been arguing and snippety at each other every time Ive come.

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J Simmons

Awesome employees. They answered my questions and didnt make me feel dumb because Im not car savey!

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DENISE BRUNSON

Best customer service. I believe his name was Chris. Thank you for being attentive and helpful

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They were helpful knew exactly what I need and even explained how to install correctly my parts

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Adrian Hallberg

Autozoneven is the best autoparts store and this one is the best of all the autozones.

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Fransisco Alvarez

The employees here seemed pretty annoyed that I was asking them questions at times.

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Kirt Forakis

Love auto zone. Helpful friendly staff and most parts are there when you need it.

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Jed Reisner

Autozone has always been great to me. This location is no exception.

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Joshua Stonehocker

Friendly, knowledgeable staff and great prices!

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Chad Godfrey

Knowledgeable staff. Very quick, and friendly.

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Evan Whitaker

Good selection and prices. Great service.

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shaun angela Sabey

Always help find the right part

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Jay Wanzer

Fast and great atmosphere

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Rodrigo Pereira

Greate consumer service

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James Russell

Helpful staff.

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