Category: | Auto Parts Store |
Address: | 265 E State Rd, American Fork, UT 84003, USA |
Phone: | +1 801-756-7625 |
Site: | napaonline.com |
Rating: | 3.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM Closed |
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Chris Rogers
NAPA Auto is the go-to place for the parts that I have a hard time locating. I can go online and find out if they offer the part, then a quick phone call can verify where the part can be found. Unfortunately while the staff *seems* to be experienced, the customer service is tough. I went in to AF Napa Auto Parts and was told "no" to 3 of the 4 parts I needed. I had to forcefully ask that they check stock on specific part numbers and then they would retrieve them. I could tell that him telling me "no" then me asking him to look for a specific part number, followed by him saying, "Oh.. I didnt know.." really irritated him. He seemed to have a wealth of knowledge that he kept tightly to himself until a couple of times blurting out something in frustration. If you know exactly what you want and first look it up online then call for inventory, NAPA is a great resource. If youre hoping on the folks working in there for help, you might end up with an old-school mechanic who has spent his entire life justifying his self-worth by hording information who will continue to make your job harder.
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Melissa Steinberg
Dishonest. Wouldnt take a return for items purchased at another store. We took it back to the store we purchased it from and were told that ANY store should have processed the return. My husband has sworn off Napa.
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Alyse Snyder
My grandfather has been going here for many years. Every time I go in with him they are very helpful and treat him like family. He always speaks very highly of them and loves that they offer him a discount.
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Scott Jensen
Helpful, courteous, and knowledgeable staff. Well stocked store. They usually have what I need. Clean store. Good location.
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Jacob Gosling
Visited on labor day. Ordered parts online, showed up and they were closed. Super annoying. Normally a great place.
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Peter Dewey
They didnt have what I needed but referred me to where I could find it. Clean store and professional employees.
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Colby Villanueva
I absolutely love working with RPM Auto Parts! They make it a easy and stress-free experience!!! Thank you guys!
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Jacob Guymon
RPM auto parts, best place to go in utah county. (I drive from provo because it is worth it)
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Brian Buckner
Great inventory of quality parts & experienced parts professionals.
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Robert Strickland
Always friendly and helpful usually have the parts I need in stock
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Agustin Iturrio
Great store, friendly service and easy to find what I needed.
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Autumn Krulisky
Staff are pretty knowledgeable on what is needed to help
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Kurt Harmer
Well knowledgeable staff excellent service