ReplaceALens

Reviews 8

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pauline scoggins

wow this is a great place !! Ive never stepped foot in this place though !! Ive sent MANY a pairs via USPS to them. I have a very small Rx so each time I find a cute new frame, I send them in to have my Rx put in. I discovered them 3-4 yrs ago and I know Ive really got to stop but they do such a great job !! I cant beat their quality, professionalism, or price. ANYWHERE !! as I write this, im waiting on 3 new pairs LOL yes I have spent thousands of dollars here. UPDATE: I decided to go ahead & get hubby 2 new pair of glasses done. "we" guessed at the PD since it wasnt written on his Rx. one pair came back perfect. the other pair was delayed because of incorrect mirror coating. when I finally received that pair, he said that the glasses were like DOUBLE VISION. when I inquired about this phenomenon, the manager told me that it must be because we guessed at the PD. But, the other pair was perfect? I received 3 different answers to my question. I felt like the manager was condescending towards me like it wasMY fault. incorrect pupil height. mirror coating. SO what REALLY is it ? why are these glasses not perfect?!?!?!?! 100% customer satisfaction didnt really apply here. they made no offer to fix or make me happy only stating that they will not do anymore work for my hubby until they get a PD. But its not the PD............ wow.

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A Private User

I don’t usually write reviews, but my experience at ReplaceALens was so great that I felt I should. I bought a pair of Ray-Bans from ReplaceALens and I will never buy glasses anywhere else again. My wife had just bought a similar pair of Ray-Bans from another local store, and I ended up paying almost half of what she paid for her glasses! I received my glasses fast, the service was incredible, and the store-owners were super-friendly. The store had an amazing selection of frames (for both glasses and sunglasses) and I really liked the personal attention I received from the stores support staff. The store-owner was very knowledgeable and offered some invaluable insight about which frames would work better for me. And based on my experience in the store, I just know that if I had any problems, ReplaceALens would take care of me. I would definitely recommend ReplaceALens to anyone who is looking for a new pair of glasses, sunglasses, or just new lenses.

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Ryan Fehderau

Due to several eye surgeries and other reasons, my prescription frequently changes. I have accordingly utilized ReplaceALens on several occasions and they have never let me down. Not only are the lenses always well within specifications, the customer service is second to none. I previously used other places to re-lens frames and would not recommend any of them over ReplaceALens. My prescription is one of the more difficult ones and not within stock range of any lens. This means the lenses must be ground, which is more time consuming. My recent Rx includes prism, which most places will not do, cannot do, or charge extra fees to do. Costco has some of the largest labs in the United States and even they could not manufacture (maximum six prism diopters) the amount of prism specified. Quite frankly, I am shocked that anyone could even think of rating ReplaceALens less than five stars. If anyone has questions about my experiences, please contact me.

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Kirk Chwialkowski

I had my eyes examined and they gave me the news that if I wanted the same lens manufacture and options, it would cost $460.00...plus tax. If I wanted HD lens it would be $540...plus tax. Seeing as I need to be a good steward of my money, I went to the internet and started to research different manufactures of lens and all the options that go with them. I found ReplaceALens on the "Ask" web page as I was looking over what they said about lens quality and how to know if youre really getting what you pay for, e.g. 2 pair for $99"... ReplaceALens had a 5 star rating and more then that had a A+ by the BBB. So I used their web site to pick out the exact lens quoted by my optometrist. It was less than $200. So I opted for the HD lens and also talked with a representative. She recommended the Seiko lens based on my prescription. My total was $234. That would be a saving of $306.00 Thank you ReplaceALens for the fantastic saving and service!

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John Giunta

I found a good price at ReplaceALens but before I sent them my frames I checked with several places in the Mall in Rochester NY. Cohens said they would meet ReplaceALens price (the only one who would) so I let them do it. When I got them back the prescription was right but it looked like a blind man installed the lenses...big gaps in the fit of the lens to the frame. and grind marks on the edge of the lens. (semi-rimmed). I had a duplicate pair of frames so I sent them to ReplaceALens and when I got them back they were perfect. Now having a pair of glasses to see with I went to Cohens and told them to re-do the 1st pair. When they came back they still had gaps. I took off the pair ReplaceALens did and said to the district rep., "Your competitor did these, this is how they are supposed to look when done right." I got my money back and sent those frames to ReplaceALens...they came back perfect. You live and learn.

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Desmond Stack

The speed and quality of ReplaceALens is far superior to the two other major eyeglass lens replacement services I have used. Not mentioning names but when my glasses took more than 5 weeks I called the other company and they told me their main business was selling complete eyeglasses for as low as $39 and they only replaced lens when they were not busy, despite the fact that my lens cost $200, quite a bit more than $39. ReplaceALens was able to modify the temples on an expensive pair of very thick plastic glasses to make the temple much longer before the curve. They look perfect and you would not know they were modified. This is my second pair and both have been as well priced as any other site and came out perfect and quickly. So unless you want $39 eyeglasses as opposed to getting new lens for your frame, this is the place to go. The customer service is outstanding also.

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alex fitzsimmons

Ive never been so happy about a lens replacement. I was weary about using an online source, especially one I have never heard of as well a company I have never heard of. After some research, and gathering the materials to complete my purchase, I had to go to Lens Crafters to get my Pupillary Distance. I attempted to see exactly how competitive they would be to achieve my business. They wanted $540 for a LENS REPLACEMENT. No questions asked, no bargaining. My frames were only a year old barely used, and apparently out of production. They told me "we cant get you those lenses, we dont carry them anymore"- Lens Crafters (talk about a misleading name). Sure enough I went with this company and I am 100% satisfied with this purchase. I will be using this company for the rest of my life Im sure. Thanks so much for helping me see, at an affordable price with superior quiality!

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david kim

OK, how many more excellent reviews does this place need? 1 more. Here it is: I am one of the lucky ones that lives in Denver that can actually go to their store. Initially found about them online like everyone else. Was tired of paying $400-$600 for Rx glasses and sunglasses like everyone else. Picked out frames(Yes they have frames on the floor to choose from), progressive lenses, anti glare for $238. Brought in some New Wayfarers(I bought these on sale for $110 at the mall) to add mirrored lenses, polarized: $130. Total $240 Great customer service. My optician, Martina was very helpful. Ask for her!!! As a side note, they hooked up an exam for my wife and son for $49 each. The doctor actually diagnosed something called convergence insufficiency on my son and recommended to have it checked out. talk about thorough. Thank you ReplaceALens!!

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