Category: | Optometrist |
Address: | 4 Garden Center, Broomfield, CO 80020, USA |
Phone: | +1 303-469-1941 |
Site: | coloradoeyecenter.com |
Rating: | 3.2 |
Working: | 8AM–7PM 8AM–7PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
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Christina W
Everything about my experience was fine until I finally got the new eyeglasses I have been waiting for. It took about a week but I was patient. However, when I went to pick them up and I put them on for the first time I knew something was terribly wrong. Turns out they gave me the WRONG PRESCRIPTION. How they got it wrong, I dont know, but these new eyeglasses are basically useless to me now. I paid about $200 out of pocket for them. This place is a f**cking rip off and I will never go back. What irks me the most is the condescending attitude the boy (he literally looked 17) who gave me the new glasses gave me. AS IF I HAVE NEVER HAD NEW EYEGLASSES BEFORE. I should have complained more while I was there but they just wanted to get me out the door and not cause any more problems. They will be receiving a phone call and a visit from me AGAIN to try and get these new glasses that I paid good money for. Overall, DO NOT COME TO THIS PLACE. There are far better eye centers in the area.
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sereneying18
This place has the worst customer service ever! I went there for an eye exam and the front desk took my health insurance card and never returned back to me. Until I found out later after I left I had to call in and they didnt even apologize. I had to go back to get it myself. The doctor I had seemed to be cold and arrogant. He didnt talk very much about the results of my eye exam. I had to always ask him questions then he would answer in a way like I have had lectures about all those eye terminology. I have had much nicer eye doctor somewhere else before. I rarely do reviews online, but I have to put my experience for this place because it was really a horrible experience. I will never go there ever again!
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Tanya Worrell
I have been going to Colorado Eye Center in Broomfield for 10 plus years. The service is excellent, the doctors are great and on time, and the whole practice goes out of their way to ensure complete customer satisfaction. I also want to give a shout out to Brittney who helped me get the frame I loved even though she had to order another frame in a larger size. She also noticed that my current glasses had a crack and let me know that the repair was under warranty and they could also be fixed. She went above and beyond the call to help me get what I wanted. If you are looking for an eye center youll be missing out if you dont choose Colorado Eye Center in Broomfield!!!
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Donna Morley
I have been going to Colorado Eye Center for a few years (Broomfield location) and have had excellent service every time I have been there. Everyone there is extremely personable from the front desk staff, to the technicians and the doctors. They all work hard to make you feel comfortable and are so cheerful. They make you feel like a part of their family. It is obvious that they love what they do. I want to also mention how helpful Betty is. She always goes the extra mile helping me choose my glasses. You rock Betty! ;-)
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Mary Brotamonte
If it wasnt for the price difference between other optical places with the glasses I wanted I would not have use Colorado Eye Center. 1st it took a long time to have someone help me with the order. 2nd they did not have the sample lenses available - you pretty much have know what you want or risk paying for expensive lenses and hoping it turns out well. 3rd, 4th week from when I ordered and i am still waiting for my Rx glasses to arrive. Aweful - aweful service. Not worth it.
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Matthew Malleck
Brought my young son to the Colorado eye center and had an awful experience! Doctor Jordan was great but the optical center and their customer service was horrible. They are starting a new program and take no ownership of not having he correct information or product for their promotion. Instead they offer no helpful suggestions and then get offended when you tell them you are going else where for help. I will never again get any of my familys vision exams or glasses here!!
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Jeanette S.
My husband and I have been going to the Colorado Eye Center in Broomfield for many years. Dr. Hagen is amazing! My eye exams have been thorough and he has certainly helped me with all of my eye problems. The staff is always friendly and courteous. I have been extremely satisfied with all of the eye glasses I have purchased and never had any issues. I would and do highly recommend them.
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A Private User
I have insurance and paid the difference in cash on a nice pair of sunglasses, transaction over right? Wrong, a few weeks later I receive a bill for 5 dollars, with there frames priced double what they are worth plus the money they got from my insurance couldn;t they should just eat the 5 bucks rather than bother me, I wont be back.
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Geneva Juarez
I was in and out very quickly. Everyone there was very courteous and answered all my questions. I had a great experience. not a huge selection of frames but I was still able to find a pair I liked and I am very picky.
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Ann Brown
Knowledgeable, thorough, caring and efficient. I have an eye disease and felt well taken care of by Dr Hagen and staff. I didnt wait more than a few minutes for any part of my appointment today.
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Madison Damour
Honestly horrible. Their staff is rude and continuously mess up my appointments (that you have to book months in advance). Youre better off spending your money elsewhere. Anywhere else.
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Ashley Morrill
They were quick, efficient, and helpful. I loved the staff I interacted with.
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Richard Smith
Excellent service....we have full confidence in our doctor ( Dr Jordan )