FedEx Office Print & Ship Center
| Category: | Print Shop |
| Address: | 4513 N Scottsdale Rd #114, Scottsdale, AZ 85251, USA |
| Phone: | +1 480-946-0500 |
| Site: | local.fedex.com |
| Rating: | 2.5 |
| Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM Closed |
Location
Photos 17
Reviews 14
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zsazsa bonboomie
this place is clean inside. i showed up at 8:40pm tuesday 13th october to make copies of more flyers for my dog missing. $14 and change for only 20 color copies on basic paper. i asked the man at the counter (possibly owner?) why and he said that was the price and gave no explanation. i dont expect him to be a mind reader but my red zombie eyes and very exhausted/worn appearance with low pleading voice to please make 20 copies might suggest that i am distraught over my missing beloved pet. its ok he didnt ask who/what/when/where/why/how when he was given the flyer to make copies (the man at UPS store earlier in the day did) anyways i am a small business owner and it costs nothing to give a small kindness such as inquiry/words of hope to an obviously upset person. during my throes of crying today i still managed to take the blankets inside the animal shelter and give knowing my dog wasnt there. i asked the man why so much for the color copies and disclosed that the 40th street and thomas fed ex 24 hour location didnt charge me near that much for the same amount of copies (they were free) and so he shot back that he doesnt know why either but it is what it is. ok, no problem and i paid and let him know i would be leaving a fair review from my perspective. im not a hater. but since im a giver and received nothing (no empathy) which will naturally lead to me avoiding that particular place like its on fire . . . this man ruined the chance to connect with me as a person and/or win future business. he created the copies for me, he rang me up, not really a smile. end of story, end of my ever patronizing that place.
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Dallas Bryson
They refused to print my order because they said it violated copyright and would need proof that the copyright holder approved of my project. I contacted the company that holds the copyright and they sent me a letter saying that I did not need their permission because what I was having printed was not a violation of their copyright. When I sent my order in again with that letter the response I received was not "our mistake, well print this right away" (if it had been I seriously doubt I would feel compelled to write this review) instead I got an e-mail thanking me for getting the necessary "copyright release" - did they even read the letter? Also, I said I wanted to pick up my order at 5pm and they said they would call me when it was done. They didnt call until 7pm - long after I was no longer in the area. I cant imagine why it would take them upwards of 10 hours to print and laminate 4 pages. My print order came out beautifully but the customer service will prompt me to go to other locations for future printing jobs.
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A Private User
I buy pretty much everything online and 9 times out of 10, when Fedex is delivering items, I have to go pick it up at the distribution center the day after "estimated delivery date". I usually make sure to stay home so i can be there when they come. Ups is pretty good about showing up. Fedex never does. They always say they attempted the delivery when they never did. As of right now, Ive been home all day, been up since 5am.....Its 5pm, my item is on the truck "out for delivery" and no sign of fedex. I think they have till 7pm, but Im willing to bet that when I check tracking online, it will say "attempted delivery", yet no one has been by all day. I Hate fedex. Guess Ill be heading to distribution again......
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A Private User
This FedEx it seems everyone is overworked. I always see the same people in time after time, no matter what time. I feel sorry for them. They are always nice to me, and help me as soon as they can. Ive been to a couple of other FedEx Offices in the valley, and it seems like everyone is working hard. The other reviews - seriously!, if you dont want to pay during the christmas time, then drive your packages there people! I mean seriously! I paid a good penny to get my packages to my family across country!!! But you know what?! Im not going to drive there! Suck it up people and thank the economy and gas prices going up!!!
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Matt Long
Just tried this fedex store for first time today and it was some of the worst customer service Ive ever had from shipping company. Candice the desk rep was beyond short, rude, and had no patience to assist customers to include myself while attempting to ship an over night document. Additionally, her center manager Danny did nothing and allowed her behavior while not stepping in with her poor attitude. This whole store needs corporate to council, retrain, and or terminate staff that have no interest in this industry. I will not return or recommend this store to my associates or clients.
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Suzanne Kranicz
I had previously taken a printing order to another printer. There it took 2 days and turned out so badly that I panicked and, at the 11th hour, I took the same order to the Scottsdale FedEx Kinkos and Liz & Danny completed it beautifully in 4 hours on a Friday night! I will therefore take all of my future printing needs to FedEx Kinkos in Scottsdale! Thanks!
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A Private User
Went in to do some copys in the self service area. I didnt need any help, but a lady came over to ask how I was doing anyway. Nice of her, she is a robust lady but friendly. We have seen her and the others that work there a few times. Seems like there is not a lot of employee people that leave this store.
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Patrick Barnhill
They try to upsell you and over pack your item even if it is not fragile so it has to go in a bigger box. Their interests are not in finding you the cheapest shipping price. Find a different place for packing.
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Esmeralda Villa
Courteous, professional, trustworthy. This location provides the best service. The staff is always helpful and shows a genuine interest in providing you the best.
JU
Juliana Warner
Their self serve machines were not working. The employee there at the time just kept saying all the ways she couldnt help but nothing about how she could.
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Alejandra Lopez
Waited forever since there was apparently only one person working, even though, there were a ton of employees hanging around
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A Private User
Extremely nice and helpful people. Best FedEx store Ive ever been to.
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Elizabeth Israel
Worst. Gossiping about co-workers totally unhelpful
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Geoffrey Gersten
gooooooooood.
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