Category: | Office Supply Store |
Address: | 3320 Stockton Hill Rd, Kingman, AZ 86409, USA |
Phone: | +1 928-692-2125 |
Site: | storelocator.staples.com |
Rating: | 3.1 |
Working: | 10AM–6PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–9PM 10AM–6PM |
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Angele Florisi
I hate this store. It used to be a pretty good office supply store until they decided to become a tech store instead. Now, especially with the new manager they brought in from the defunct Bullhead store, they cant do ANYTHING right. The print shop has destroyed prints that have been brought in for mounting, print orders have been done completely wrong or damaged in shipping (my last order had to be redone multiple times before they got it right). No one will assist you with anything any longer and everyone from the manager on down is really rude. The last straw has come when I went in the other day to purchase three ink cartridges for my photo printer that was working just fine. After installing the supposedly new cartridges they turned out to be bad and destroyed the printer head -- as a result I was out over $50 for ink that couldnt be returned and a $200 printer that couldnt be repaired. EVEN IF YOU HAVE TO DRIVE TO VEGAS FIND ANOTHER OFFICE SUPPLY STORE TO SPEND YOUR MONEY OTHERWISE YOU ARE JUST THROWING TIME AND $$$ DOWN THE DRAIN.
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Joline Bolick
Horrible customer service. LAZY, LAZY,LAZY! First, I was standing at the counter that makes rubber stamps as I needed one. I was told I would need to come back Monday for the finished stamp. I said I did not have the time so was told wait for two hours. I was the only customer during this dialogue and another employee interjected this "original" comment, "sorry, we have so much back log work to complete". At this point I said forget the order and walked out of the store not completing my purchases amounting to about $215. I will never go back. There seems to be a history of this in this store, when is upper management going to wake up?
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Rita
WORST customer service I have ever experienced!! I called at 3:30 on Saturday to see about getting three photos copied onto. card stock...thats it... three photos...and they said they couldnt do it until Monday. They did the same job for me yesterday (which took forever), and the files are right there on their computer, but they would not budge on rushing it. I needed the copies the same day, they knew that and they chose to be completely rude about the whole thing. I work in customer service and I cant believe this is acceptable store policy. Save yourself the frustration and dont go this store...just dont.
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Jered Larsen
Lied about the capabilities of a laptop because they NEVER HAVE ANYTHING IN STOCK EVER!!!!! Told me it was really close to the other two that I really really wanted just to get me to buy something. Also I have gone in there 3 times to buy a tablet and it too is never in stock! Than to top it all off I buy the 2 year protection plan and she tells me the info to register it is all there and I have to register it and its not anywhere on my receipt!!!!!!! Wow.....
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Theodore Ram
horrible service , awfully rude girl and not helpful at all. Had to leave without doing what we went there for. Will never step into this staple store again with this kind of people working there.
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Samuel Pupuhi
The atmosphere is pleasant, items are organized, and customer service is excellent the staff is very knowledgeable on all of the products.
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reuben vargas
Its like I was bothering them to have them help me, they couldnt find me in there computer, my cards werent done right, not recommended
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Scott Wilson
Awesome, guy was fast, job done, out the door no drama. Need more like the print guy in Kingman.
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Amber Stark
Nice staff. Not exactly competent. No full copy center either. Better off going to the one on Havasu.
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Brent Bedke
The Staples copy and printing department is consistently understaffed with poor customer service.
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Matt McDermott
I needed to copy some paperwork. They helped me with the project. They were very helpful.
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christina clemmer
Great place to go if you have alot of money to blow nice electronics
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Jeffrey Gill
Grate place to stop and make a quick copy.
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Morgan Ray
No business center employee was nice
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Kate Crowder
Every one was very helpful
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Kathy Broadfoot
Get my printing done here.
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Beti RyanMercer
Got 2 new chairs awesome
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Theresa Alvey
I did not go to Staples.
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Dorothy Dillon
Fast and efficient
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Rajeev Jarial
Limited supply
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Shayla Mayberry
A great place.
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SAIFULLAH SIAL
Good