Category: | Cell Phone Store |
Address: | 1580 Wesel Blvd, Hagerstown, MD 21740, USA |
Phone: | +1 301-791-1900 |
Site: | shop.sprint.com |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM 1–5PM |
TH
The Coolest
Ryan who is the Manager at this store seems to be very prejudice against people of color. He made us feel that people of color arent suppose to have money or something. We had two actually get our devices through another store due to his inability to service anybody of color. Very disappointed in this store and the company he is representing. Just a heads up Ryan, people of color have $ too!
SA
sara deal
Was told one thing over the phone, traveled to the facility, was told something different. Called sprint customer service and was on the phone for over an hour. I got disconnected with Sprint, and I havent been able to resolve "my" issue, which was a mistake done by this store in the first place.
A
A Private User
Will not replace your phone unless they have refurbs in stock. Does not make a difference if you have insurance or not. Shirley says we only replace with used products not our new inventory. Said to go to another store if I wanted help. Thanks my business has gone to another store.
LA
ladydmg ladymg
They have the worse customers services. I had spoken with different sales associates and everyone has a different view of their policy. I am very dissatisfied with sprint at this point. Im definitely changing to another cell phone company.
ME
mel bishoff
We had A GREAT experience here for my birthday gift. Brandon was very helpful and got us the best deals that were available and helped us choose the best plan for us! Strongly recommend this store and always recommend Sprint! Thanks guys!
TA
Tanisha Lee
Best experience weve ever had at a Sprint Store. We went on to get two phones replaced and both were complete in a matter of minutes. Jeff Wilson was very knowledgeable and had a great personality. Thanks Jeff for making our day!
KE
Kenny Johnson
I have had very good service with this store and the associates that work there Thanks
BI
Bill Schelling
Very good tech department Great people
TA
Taylor Cool
Great customer service