Category: | Cell Phone Store |
Address: | 4770 Transit Rd #300, Depew, NY 14043, USA |
Phone: | +1 716-668-4848 |
Site: | locations.tccrocks.com |
Rating: | 4.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 10AM–5PM |
SA
Sandie Lindell
Everyone in this store went above and beyond to help me upgrade my phone and transfer everything over to my new phone. Mark found me a great deal on the upgrade and stayed well after the store was supposed to close to make it happen. Athena spent several hours over 2 days making sure that all of my contacts, photos, videos and apps transferred over to my new phone; especially difficult since the transfer failed numerous times. Brendan was also very helpful, making suggestions and answering questions throughout the whole process. I really cant say enough how much I appreciate their helpfulness and dedication. Other businesses could take a lesson on outstanding customer service from the team at TCC!!
CO
Colleen Frantz
Their hours are a lie. We came 45 minutes before closing(8:15), the open sign was still on, and the hours said they didnt close until 9 but the doors where locked. Oh and we tried to call as well but they did not answer.
KI
Kim B
Customer service is terrible, they set me up with a plan and phones I dont care for and didnt even do it right. 0/10 would never shop there again.
GA
gary hil
Kind of hidden, service is ok, they only can help you so much I would go another store thats better to handle problems
AN
Andrea Seeloff
Helped us fix the phone