SEPHORA inside JCPenney

Reviews 6

AE

Aecha Marion Ybarra

The worst customer service! One woman greeted me at the door, and beyond that it was the most unwelcoming experience. There were multiple employees standing around talking to each other. No one offered to help me. When I asked for help, the lady acted as of it were a huge inconvenience. When the product I was looking for was not available she did not offer to help me find something comparable. I HIGHLY suggest finding another store to visit even if its out of the way.

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SO

Sofia Borron

Was looking for a contour stick tonight (Im really picky/knowledgeable w makeup) so I needed someone to really help me since Ive tried a lot Of Products & needed one similar to the one I used to have that got discontinued. A red headed young lady took the time to really help me and wow I love it more than the one I had before (its the cover FX one). She was so helpful I felt she deserved a comment!

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KA

Katerina S.

Multiple times I come here and they dont have the tone I need in stock! Really upsetting. I cannot be wasting time driving to this store anymore, I will have to find another store. And for the record, the girl that was helping me didnt really make any effort after finding out they didnt have this product, saying "sorry" and walking away.

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AL

Alyssa Restauro

The other reviews are spot on. I made a 10:30AM appointment so I could get to a party on time at 11:30AM (my birthday party actually). I was ignored for a walk in (she arrived maybe 2 min before me) for 20+ minutes. Im still waiting to be seen. Thanks Sephora.

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BE

Beatriz Rodrigues

I was at this location purchasing a chanel perfume, I have been buying at others stores like saaks fifty avenue for years, I just actually found 3 days ago the perfume is fake, please be advise when purchasing from this location

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MI

Mickie-Anne Brydson

Experienced racial profiling at this location.

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