AT&T

AT&T, 1500 Oakley Seaver Dr Suite 1, Clermont, FL 34711, USA,

Category:	Cell Phone Store
Address:	1500 Oakley Seaver Dr Suite 1, Clermont, FL 34711, USA
Phone:	+1 352-241-8676
Site:	att.com
Rating:	3.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 16

Reviews 17

Al Duarte

I went here once a couple of months ago and the service was good. The guy who took care of me was okay; and he upgraded my phone to a Samsung Galaxy Note 5. He also said my daughter could upgrade to an iPhone 6s when she wanted to. I went there last weekend to get a second Samsung Galaxy Tab and the service was so-so. The girl seemed like I was interrupting her. She also said my daughter could upgrade to an iPhone 6s whenever she wanted to. Later that same day, my daughter went there to upgrade to an iPhone 6s and they didnt want to upgrade her phone. So later on, I called AT&T and they said no problem. They confirmed they could indeed upgrade my daughters phone to an iPhone 6s like the first guy and the girl at this store had said. So, I went back to the store today and they still did not want to help me. I finally called AT&T and they upgraded my daughters phone to an iPhone 6s and they are mailing it to me. I already received the shipping confirmation via email. This AT&T stores staff has limited intelligence and even worse customer service skills. I WILL NEVER shop here again and I will recommend that everyone I know stay away!

Steven Phillips

They have no respect for their customers. I went in there to buy a new phone because mine decided to never have service and wouldnt let me make calls anymore, so i came up to AT&T to get the phone Ive been wanting and I was told that I shouldnt get the S7 because the new version "S8" will be available at the end of the month. When he was showing me the new version the rep didnt even know anything about it other other than it was the new one and its "better". So I went down to Metro and picked up the S7 for literally half the price and couldnt be happier. Better LTE service everywhere even at my home way out in the country where i never had service before and the sale reps there were very helpful and knew every little detail about all the phones to help with the decision of picking the best phone for your application. Strongly suggest for anyone who is going here to pick up a new device to go elsewhere.

David Voci

One star is too many for these folks. This has to be the WORST AT&T store I have ever visited in doing business with AT&T for 30 years. Bought a $600 phone there last week. They refused warranty on the phone even after corporate said they would replace it. The manager I dealt with was EXTREMELY arrogant and rude and even laughed at the issue. LG agreed to fix the phone at no cost if I ship it to them but I should have not had to contact them or go through this. This store needs a few lessons on customer handling skills or maybe a manager that cares. I would also advise to stay away from the LG G3 phone as the screens crack without being dropped. AT&T will not stand behind their products

Alicia Deaver

i give these guys a zero becaus they are very rude my dad was told several different stories he was told by one they can wave his deposit if it is under 500 then they said no we cant you have to carry over a phone so he had an unlocked galaxy phone he could bring and after being told they could it was they same thing again he got there and they said oh no we cant and a group of them laughed at him it was extremely rude i dont understand how professional bussiness people can treat a customer in such a way

Mr Mayhem

These people are totally clueless on how to do anything other than a basic sale, dont bother trying to get anyone to help you with a problem or youll get a bunch of umms and giggles. Its like dealing with children instead of a trained, knowledgable sales associate.

Jamie Lupton

Although we are no longer AT&T customers, we had a great deal of help from the staff in this store regarding a messed up number port. If you are with AT&T or need to join, Id recommend this store. Also for visitors to the US, the Go Phone deal is pretty good.

Kay Crawford

Horrible customer service... Every employee Ive come into contact with there is just unfriendly and doesnt really seem to want to do their job or help you.

Shawn Michael Lee

Service isnt exactly the friendliest. Not a lot of empathy if youre having problems. Just a lot of shrugged shoulders and "Ive never heard of that".

Kevin Y

Typical cell phone sales. Its the same every time. Im getting a phone, not buying a car. Why does it take so long?

Benjamin Columbus

Large showroom means youre free to browse but might have to call a salesperson to get their attention

Rebecca Sanchez

The hands on experience and knowledge of the representative makes my choice of a smartphone worthy.

John Turner

Very helpful transferring contents of my old phone to my new one.

Harivadan Bhakta

Staff was attentive and very helpful and service was very fast.