Category: | Cell Phone Store |
Address: | 460 E Burleigh Blvd, Tavares, FL 32778, USA |
Phone: | +1 352-508-5592 |
Site: | metropcs.com |
Rating: | 3.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
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Nestor Lora
Folks, let the buyer beware!!! MetroPCS overall has the worst customer service of any wireless phone company. Their excuse? That since they have lower monthly fees they dont have to offer any customer service in general. So, what happens is these sattelite stores are making policy as they go along. There is nothing the consumer can do to protect itself. MetroPCS is based out of Dallas Texas and they do not care what these greedy self serving stores are doing as long as they turn a profit. Do not be fooled by them. They charge you a lower monthly fee but charge you more for crappy quality phones which have the crappiest reception anywhere and breakdown frequently forcing the coinsumer to continually and perpetually purchase their crappy merchandise. This is a major scam! I am forwarding this to the attorney general for further investigation.
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Michelle Marcial
Very very very bad customer service. Previously had gone to another Authorized dealer and got great service when buying a new phone and an activated sim card, the guy even threw in a hard cover case for Free, but when i went to this location to purchase a second phone, the woman charged me 15 bucks on an activation i had previously paid for in the other store, and guess what, to think that she would throw in a free case for buying a phone in its whole sales price, NOT! Instead she insisted in saying that nobody gives nothing for free, being totally roud. I will never go there again!
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Arianna Insco
Excellent customer service actually the best store i have been to and dealt with very friendly very fast and most of all you will not leave unhappy the young lady store manager goes beyond her duties to make sure all her customers are completely satisfied i would recommend this store to anyone who would like to switch service or have new service great service and fast and friendly also cheap service
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kiba Inuzuka
Terrible customer service. The employees seem like they dont want to be there, let alone want to help a customer. God forbid you go in there with an issue and not want to buy something. Ive been in there twice, not going back for a third visit.
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A Private User
lowest prices and very knowledgeable staff. I have been going there for years and I know that they will be there if I have a problem.
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roaydkhalil
Great! There very experienced they help with anything on your phone and there prices are very low.
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A Private User
Terrible customer service. Save your time and DO NOT GO THERE!