Quality Pre-Owned Vehicles

Category:	Department of Motor Vehicles
Address:	503 Riverside Ave, Roseville, CA 95678, USA
Phone:	+1 916-448-8000
Site:	quality916.net
Rating:	3.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed

Location

Photos 59

Reviews 5

Micah Thomas

I paid the full Kelley Blue Book Value ($13,863 with taxes & tags) for a 2006 VW Jetta TDI that Oscar assured me was in great shape. Driving the car home the check engine light came on, and when I took it to a VW dealership the technicians found that the car had been damaged, repairs attempted, missing parts, a bent wheel, and that the turbocharger was blown. I asked Oscar and Dimitri at Quality Pre-Owned for information regarding their return policy, or for some kind of compromise to be made on the purchase price, and did not hear from either of them. I called the dealership and requested that Oscar return my call, and he did not. Finally, I received an email from Oscar stating that it was my fault for not purchasing an extended warranty on the vehicle and that the car was sold "as-is" with no warranty. The car has only 32,000 miles, and I purchased it in good faith, believing it had a clean history and would be problem free. Even if the dealership was unaware of any issues with the car, shouldnt they at least respond to my request to return the vehicle or reach a compromise? They are uncompromising, unwilling to communicate, and unhelpful in resolving this situation. Now I am stuck with a broken car that VW says will cost over $3,400 to repair. What a mistake! I wish I had never done business with this dealership.

Philip Allen

These people stole $177.87 from me via ebay. Lied to paypal to wrap me into a deal I had no invoment with since they couldnt collect from their seller. I can only guess that since they are willing to go to this trouble for such a little amount, they would certainly lie to your face to sell you a car.

Bill Graves

My E55 Mercedes is an awesome car. I have had no problems beyond what was found with the pre-purchase inspection. Dimitri was a pleasure to deal with!

Arvin Roi

Bought my car through them, very easy process. Got a great deal in a short amount of time.

Jason Ramsey

Great experience! The whole staff was very friend, Dmitri was great! A+