Goodwill - Redwood Empire

Category:	Non-Profit Organization
Address:	1000 Lakeville St, Petaluma, CA 94952, USA
Phone:	+1 707-778-7485
Site:	gire.org
Rating:	3.8
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM

Location

Photos 20

Reviews 30

Del Rene

I googled the hours of operation and it said 9AM-8PM. The time on my phone was 7:49, and my GPS said I was 5 minutes away. I arrived at 7:55 and the door was LOCKED, the supervisor Laurie would not let me come in and buy a shirt, as she was letting some customers out. I really needed a shirt, as I was going to dinner with my girlfriends parents for the first time, and two buttons on the dress shirt I had on had popped off at work earlier that afternoon. I explaiened the situation and she informed me they were closed. I pointed out we still had 5 minutes, and she said, "it doesnt matter, were closed, and you should have got here earlier" I looked at her in awe at what she said. I pointed out we still had time your store hours are advertied from 9 to 8 pm and we still have a few minutes. I pleaded with her one more time, as I didnt want to meet my girlfriends parents looking as I did, but morhing she locked the door again and didnt even say sorry. I felt bullied, for her saying I should have been here earlier, and saddened by their customer service, as I have been shopping and donating to the goodwill for most of my life, and tonight, they did not show good will towards me. I understand, people want to get home after a long day more than anyone. I am a retail store manager in Yountville, CA. However, a keeper of a retail opperation should have the integrity level that supports the advertised hours, sales, and mission statement.

Christopher Denison

Goodwill is a training center for people transitioning back into life without addictions. They are not a not for profit such as St Vincent DePaul, All of their income goes to the corporation, not to help those unfortunate. This Goodwill is always clean, in some kind of order, as well as easy to get a parking spot . Their associates are for the most part very good. They have one or two cashiers that make up prices to fit the person, as they have done this to me, and Never to my advantage. The others stick to the color coded tabs in the clothing. I cant justify giving them more stars because, they dont have a clearly defined by color code legend at a location visible to the costumer, thet dont offer Any assistance, and if you ask.. well MAYBE theyll make time for you. And thats it! I will continue to donate to St. Vincents and Salvation Army. And shoping at GW, when the guy with the slur isnt there!

Nikki Ryan

Nice clothing selection, Prices are hit or miss here. I would say the books are all overpriced but otherwise pretty standard goodwill pricing. The staff is nice, Will is especially friendly. They recently had a good remodel with nicer dressing rooms and a fresh pain job. It is pretty clean inside although I was once there while somebody made a poo in the dressing room and it seemed like this was normal as none of the staff were as freaked out as I felt they should of been. I took about 6 months for me to return. Overall this is a great store and my #1 thrift store for clothing

Will Pauly

Every time I go here I find something great. Im pretty choosy too. Im aware of the ridiculous price increases over the past decade. This place still has great deals though, plus its huge.

Nicole Fucile

This Goodwill is great....The prices are extremely reasonable, hit or miss like most thrift stores, but clean and attentive staff . Highly recommend looking for furniture here!

Clifford Sennello

Lots of like-new items. Staff are friendly. Most items are priced fairly--low enough to be a bargain and high enough to raise funds for a worthwhile cause.

Mindy M

Its not the cleanest or the nicest good will by any stretch, but this location always seems to have the best selection and the best prices on furniture!

A Private User

Had to call number and ask clerk to find out where they are--new location is 1000 Lakeville St, Petaluma, Ca (in front of Albertsons and McDonalds)

A Private User

Great little Goodwill. Small, clean and well organized, plus good lighting. Lots of variety and some fun finds. Staff is pleasant.

Roxana Soriano

Encuentras cosas muy útiles y a un precio bajo

Sara Gibbs

This Goodwill was well organized and the staff was friendly on the day we visited. They have a good furniture selection.

David Earl

Giving to Goodwill is a good thing. The people at this one are not very helpful or considerate. #VERYUNSATISFIED

Shaun Harmon

I drop stuff off here all the time. Only shopped here,a few times for props but the space is kept clean.