Pupazzo Dog Grooming Xprss & Pet Supplies

Reviews 10

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Jonathan Matthews

So take my dog here a couple times before and I always felt that it was overpriced. He would charge me $68 for a small 5 pound Yorkie just for a wash cut and nail trim. I also noticed they dont have any prices posted on the wall or on the website. But its close by and convenient for me. I happened to be shopping next door and I decided to see if there was a cheaper option maybe I just was asking for. So I asked the gentleman at the register I think hes a manager or perhaps the owner, how much just for a hair and nail trim. He told me $28 but it could be higher if my dog has fleas or heavy matting. I was happy to hear the much lower price and we even joked that maybe my dog had just one Fleet but it wasnt a big problem. On the way out he asked me to fill out a form for new customers and I can explain to him that I had been there before and he looked at my phone number and found my dogs file. Well when I went to pick my dog up he charged my card me$68 without telling me that increase. I was upset explain to him that we agreed on $28 and he repeated over and over this is what I charge you last time this this is what you paid last time. There was lots of customers there I didnt want to cause a scene and Im not one to jihn and complain so I left and decided to call him. But I called him on the phone and explain that I wanted to refund for the difference he repeatedly said that this is what I charge you last time and you didnt complain about it then. Explain them that even back then I thought it was overpriced and that wed agreed on $28. Thats when he said that he could give me the "discounted" price of $48. At this point I was extremely frustrated and decided just to cut my losses and get the refund for the$20. But it isnt in there when I went back to get the to get the refund I mistakenly again just handed in my credit card and didnt ask him how much is putting back and he just give me back $9. I asked about the other 11 and again he lied and said this is what we agreed upon. Extremely shady and unprofessional just to say the least I would never ever take my dog here again. Not to mention the place is extremely dirty and dusty and not well kept it all.

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deneane santillano

This has been the best place for our dogs we have always been nervous about send all three dogs at the same time as 2 small dogs and a pit bull but they picked them up for us and even allowed our pit to sit up front with the drive :) love the love they have for our dogs never have seen a place like this...unlike others we get turned away because we have a pit or they request we put a mouth piece on him hes the sweetest dog ever i think our little ones are more vicious then the pit himself...GREAT PLACE!! love them

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Larale Compton

We Love Pupazzo Dog Grooming! They pick up our dogs, are super nice, and well priced. Are dogs are always happy to see them and they come back happy to be so clean! Pupazzo will also apply flea treatments and meet other special requests made. It is not just a business to them. The staff at Pupazzos really care for our dogs. Enjoy!

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Yeraldi Aguirre

I love this place great service, not only for me as a custumer but also for my two terri mix puppies they always come back happy and clean i recommend this place to everyone!!!!!

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Rick Cooper

They did a great job clipping and grinding my Pomeranians nails. Kept him calm during the entire process. It was only $10! Great deal.

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Martin Courtney

The staff is outstanding and their job very professional. Plus, the have home backed treats for the dogs you can purchase.

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keωi

AWFUL! my dog was badly hurt he needed 6 STICHES ! THIS IS OUTRAGEOUS! if you love your dog then DONT come here !

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Yesenia Sanchez

Love this place i always take my dogs here

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Mario Chavez

Fast and reliable

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Tamieka Johnson

Very good job

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