Ride Motorsports

Category:	Motorcycle Dealer
Address:	19035 Woodinville Snohomish Rd, Woodinville, WA 98072, USA
Phone:	+1 425-487-3881
Site:	ridemotorsports.com
Rating:	3.1
Working:	Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed

Location

Photos 100

Reviews 4

Luke LeGrand

This review is regarding my purchase & finance experience with Ride Motorsports. I had the pleasure of working with Bill in sales and Savanna in finance. Bill is one of the most patient sales people I have worked with. Not only is he very courteous and extremely easy to deal with, he will go the extra mile to ensure you have the best purchase experience in town! I highly recommend working with him on your next purchase. He made himself fully available throughout the day to answer any questions about motorcycles I had. I was able to text him to get the details I needed promptly. He offered to test ride multiple motorcycles as I wasn’t sure which one I wanted, he recommended trying 3 back to back so I could get a good feel. Before I could do that he first talked with me to identify what it was I really wanted and based on my wants he suggested the motorcycle I ended up taking home which I wasn’t even considering. Had he not cared or taken the time to get to know me and really understand what it was I wanted I may have ended up with the wrong motorcycle! Once I identified which bike I wanted we set to work on price. He let me know straight up that he could match or beat any price I found (I am always online looking for deals). I eventually located the same motorcycle at another local dealer and Bill kept his word matching the offer. I already had my own financing lined up I wanted to use. Savanna in finance provided one of the smoothest transactions I have ever had with a dealer finance department! She worked with me and my bank to ensure I had everything in a timely manner (faxing paperwork back and forth) in order for my loan to go through and made sure that it was all set before I headed down. She waited patiently as my bank took forever to get back with confirmation at the last minute before the dealer was ready for closing. She fully explained all the paperwork and made sure there were no surprises or additional pressure/stress added to the purchase process. When you’re ready for your next purchase definitely give these guys a chance to earn your business. I feel they went above and beyond to please me as buyer which is getting more and more rare these days. Thanks for the wonderful purchase experience!

Daniel Sullivan

Ive tried very hard to keep an open mind about the service at Ride Motorsports. Doug, the senior sales manager, is the only redeeming aspect to my visits. Great guy and great personality. Very honest. The parts department is another story. I cannot understand how they stay in business with the attitude they serve up every time. They are listed as a Shorai battery dealer and I live nearby, so I called to confirm if they carried inventory. They said they didnt, but no problem, as they could order. When I came in later that day to order the part I stood at the parts desk for 3 minutes looking at no fewer than 3 gentlemen engaged with themselves. When I politely asked for some assistance ordering a battery, I caught some sighs and exasperated glances. After telling them that I had called earlier and inquired about ordering a Shorai battery, they tried to get me to change my mind and order an inferior product in stock. If you dont want to sell an item that you would have to special order, then remove yourself as an authorized dealer! I was then shocked at the lack of competence for selecting the correct battery for my bike. I did some research on VIN specifics for my motorcycle and found that there were two different batteries to order for my year, but each dependent on the VIN. I informed the parts staff about this and gave them my VIN to look up the correct part, and they still failed to quote me the right battery. I was patient, but not about to let them order a wrong part for me that they were so kind to mention that they would accept no returns for. So I politely asked him to recheck the part in his dealer order catalog. It was close to $20 more than what I could get online. I got some snarky comment about supporting my local shop. After this experience, I will be ordering online and saving money and time. I dont think Ill be going back.

Christopher Gleeson

I was not sure what to think about Ride Motorsports after reading some of the unhappy reviews here on Google, but I decided to give them a chance. I had a really great experience. This is the fifth motorcycle I have bought in my life, so Im at the point where I feel like I know how to tell a good dealership from a bad one, and I know how to communicate with sales and service people. Ride was a very easy and low pressure bike buying experience. Mike was straight up with me, never tried to hustle, up sell, or jerk me around, and I ended up buying the bike that I wanted, at the price that they originally quoted me. I was glad that there was no pressure sell for an extended service plan, or gap coverage, or anything else I didnt want. The finance people were professional and didnt try to put anything past me. When they uncrated the bike, they immediately did the one recall (a headlight wiring harness) without me even having to ask about it. When I did finally ask, they promptly looked it up and verified for me that the work had been done. I bought a 2013 super tenere brand new (in 2016) that they uncrated and setup just for me. It had only like 3 miles on it when I test rode it. The price was incredible. Ultimately, there two measures of a good dealership: The buying experience, and the service experience. I can only comment on the buying experience so far, but I do almost all my own work anyway, so I probably wont have much to say about the service experience at Ride. I wouldnt hesitate to recommend Ride to anyone, my experience was 100% positive.

Elliott Carp

Ive had my jet ski serviced here several times... First time was okay but they left a connection unplugged and had to go back. Went back again last fall as craft wouldnt start and needed to be winterized. They said it was fixed as an electrical issue. I take it out first thing this summer after driving it home 3 miles, put in a new battery to start it for the summer, same issue... nothing.. Its not fixed. I understand things happen. However when I call to ask if theyd look at it same day they said I could get it in the week after. This is inexcusable. I only asked if I could bring it down, have them looked to see if its something simple again. But no... have to wait. I told them its got to be the same issue... no interest in looking at it at all. Absolutely no rationale why they dont want to help a customer whos been loyal. Never going back. All they had to do was look at it for 10 minutes. I understand folks are busy at this time of year but please. I feel stupid here... they guy I bought it from had very poor service experiences with them as well.... but they are so close. Pick someone else, I should have listened. Oh and the comments here that they have the best prices is not true... their service rates are all at book and buying new is the same if you go anywhere else.