Toys"R"Us

Category:	Toy Store
Address:	3551 9th St SW, Puyallup, WA 98373, USA
Phone:	+1 253-848-1331
Site:	stores.toysrus.com
Rating:	3.5
Working:	10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM

Location

Photos 100

Reviews 21

Jessica Danioth

I visited on a busy Saturday to inquire about problems wed had with a tablet wed purchased our son over 9 months ago. Gerald was the first to help me, and couldnt figure out what was causing the glitch, but did his best to research my transaction and find out what they could do. About 20 minutes later, Matthew came over to assist, and though they werent able to find anything to link back to our original transaction, they just offered to exchange the tablet for a brand new one! Amazing customer service! I felt like they did everything they could to make sure I felt taken care of.

Jared Moore

Called store to place order for Power Wheels Jeep for $450(+$99 shipping). They were rude, transferred me 3 times, had me on hold for 20 minutes. Frustrated I hung up, and got discouraged... Googled same Jeep at WALMART for $399, FREE local store shipping($99 savings), then bought the extended service plan for $39.99(3 years) where toysrus wanted $119.99(3 year service plan)!!! Thanks for being RUDE Toysrus, you saved me $230+ buying at Walmart, AND I will get it by Christmas, in a BOY color. +1 for a well organized business UNLIKE yours. GO WALMART!

Matt Wood

Alissa was extremely rude and unhelpful. Our cashier was nice and tried to get us checked out but when we had an issue with our coupon of $10 off of a $100 purchase Alissa refused to help us. I think I will return my $300 purchase and buy everything at Walmart.

Skyler Garber

Great selection on items but wish the prices would be lowered a bit. Kinda spendy just for a few toys . Especially with the summer coming up. But staff is amazing very easy to talk to and very helpful

Kim Ad

Terrible location This toys r us very bad service management doesnt care to help at all rude Very unprofessional Shouldnt be working here Need better management working in toys r us

Kristin Both

Very nice staff and management. Very helpful and attentive to providing great customer service. pleasant surprise for toys r us.

brandy Kenyon

Its a ok store not bizzy the cashiers try to help but also try to get ya to pay for extar stuff. Other then that its ok

Cory Pedersen

Nobody knows anything there. Ended up waiting for ever to get something I had reserved.

kum janssen

Boxes all over store (trash) workers ALL standing around talking with each other.

Quincy Maret

Who doesnt like a good toy store? This store seems disorganized. Otherwise OK.

Tanya Crawford

My favorite branch in this area way more organized and clean than the others