Toys"R"Us

Reviews 38

SA

saydee gibson

I am not sure why there are so many bad reviews on here for both the Babies R us and Toys R Us in the Tacoma. I have had nothing but great experinces BOTH times I have gone. First time I had to return a carseat that my mother had bought me, I had no receipt only the box and packaging, I was worried that I wouldnt get my money back to get one that fit her correctly. Luckily I didnt have ANY issues, they were fast, convenient, and quick. Got store credit that I bought my daughters new seat with. The second time was just recently I had done a "in store pick up" for my Online Orders, (from my Carseat Merchandise Credit) two of my three items were in stock the other one was not in stock at the Toys R Us but the Babies R Us, they actually had someone bring my third Item OVER to the Toys R Us so I could do a easy pick up and only have to stop once instead of two trips. I dont think I have ever had better costumer service at any store! Will go back over and over again! Wonderful service!!!

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Jenni Saldate

On Sunday my husband and I were Christmas shopping when we couldnt find a price on a Baby Einstein Activity Jumper. We asked the near by sales associate and he came over with no sense of urgency and he acted like he didnt want to be there, he told us the incorrect price of the jumper saying it was $199.99 we repeated the price to him thinking that was a bit high and he said yes and walked away. We left and went to baby r us where we saw the same exact jumper for $109 this sales associate told us the incorrect price which made you loose a sale. You need more associates that act like they care they are there to do a job. Frustrating!!

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Gyu Kim

I purchased a boys bicycle (green 18" xtra wide wheel model) and had a problem to assemble it. When I brought it back to get help, the manager helped me so kindly and promptly. about 2 weeks later the bicycle showed a problem, I had to bring it back again. The cashier and manager helped me more than nice. I expected to leave it for a night to pick it up the next day (so I had to leave my work for an hour ), but they spent time to find pre-assembled the same model bicycle for me. They found one, and I was so happy. I highly recommend this place to everyone.

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Heather Blucher

Been coming here since I was a kid. I hope it never goes, So much great stuff to look through. Needs more business though to get more staff. Always seems like theres maybe 3 people at most in there buying things. Not really the cheapest place to shop. But it still has that childhood wonderment.

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Sarah Peebles

Our favorite store ever! Nice people and watching my son grow up shopping here some of the best memories ever. I love their bday intercom announcements priceless!! Love, love, love. Puyallup is also fantastic!!

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A

A Private User

We found exactly what we needed at the Tacoma Mall store, with the help of Jessie. And three other staffers offered to help while we were in the store. It was a good shopping experience for a grandparent.

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SC

Scotty Harrison

Store was kinda dirty...kind of unorganized and they had a huge line and only one register open with 3 other employees just standing there talking about what the had planed for the weekend

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A

A Private User

Super helpful and friendly staff. I can always get an answer to any question. Plus the store is usually clean & organized compared to others.

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Keith Heymann

Mid April and this place looks like the Christmas hurricane hit it, shelves severely understocked and lots of out of stock items.

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Greg Galloway

Wasnt in here long, but the one employee I interacted with seemed passionate about her job, and the store looks well-maintained.

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SA

Sarah Beritich

Always Fantastic. Clean and organized. Such a kind and friendly staff. Our favorite place to shop.

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OL

Olivia Hiiva

Amazing customer service and I appreciated how they do a birthday celebration each month

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Kimberly En

Always fun coming here with my little family so my kids can pick a toy :D

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SE

Serg Косюга

Great store to visit with kids... We got some legos on sale. Good deal!!!

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DE

Dev Guerrero

The kids love this store. And so does the hubby...... Legos....nuff said

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JO

Joanne Hardtke

Terrible Long lines only two people up front checking out go to Puyallup

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BR

Brian Pyne

This place was cool when I was a kid but now its crazy over priced

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RedNeck dodd

Its the best place to shop they have outstanding customer service

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WI

Will Moore

Awesome! Love this location. Friendly and helpful staff.

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Bryan Cummings

Toys r us is a childs dream store, but it is expensive.

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CA

CAMERAN CASE

I love the Thomas the tank engine section so much!

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CH

Christopher D Elliott

In need of a remodel, the store is old and it shows

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Jody Weisinger

Only 4 people working. Only one acknowledge.

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NI

Nick Cherpeski

Its like walking back in time to my childhood.

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TA

Tayler Ogden

Bought my skyviper drone here and its awesome.

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ZA

Zach Broili

If you like fun you will love this place!!

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John Deuel

Great if you have children in your life

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Steven Anderson

Great staff, courteous and friendly.

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MA

Marc Spector

Good Selection very friendly place.

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MI

Michelle Burnshire

I can find what Im looking for

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SA

Sam Christman

Fun toys. Friendly checkers.

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JO

John Ayon

Skylanders Head Quarters.

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JU

juan tapia

Were a kid can be a kid

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Chris Allen

Expensive but quality

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Steven Perea

Great place for gifts

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RU

Russell Adams

Very friendly

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WW

wwe number 1 fan

It was great

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DA

David Dittemore

Variety

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