Category: | Car Dealer |
Address: | 11726 Pacific Hwy SW, Lakewood, WA 98499, USA |
Phone: | +1 253-582-1579 |
Site: | lakewoodforeigncarsalesandrepair.com |
Rating: | 5 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM Closed Closed |
MA
Maria D
After bringing our car to a supposedly GERMAN FOREIGN CAR SPEICALIST in Lynnwood, WA, and leaving it for over a week, we finally got our car and within 2 days our car had issues. $7,000 later and a huge list of things that also needed to be done, which we declined, we took our car. We left and went to Tacoma. We noticed oil leaking from our newly replaced gasket. We noticed oil filled spark plugs. We noticed hoses leaking coolant. We noticed lights coming on warning us of issues. We noticed leaking transmission fluid under the car. Wow, we just had all these serviced, we thought to ourselves. So, we were staying in a hotel near Lakewood Foreign Car and we drove into the business to have the issues checked out. Putting the car up on the hoist, they showed us the issues. We pulled out our invoice, which we just recently paid for, and they found failures in work performed, work that was not done that should have been, and things that were not fixed, in plain site, that should have been. We asked them if they would fix the issues. Lakewood Foreign Auto refused to work on our car (to fix these issues) and told us we needed to bring the car back to the ones that fixed it and make them fix it under warranty. I also asked them what they would have charged for the same services/repairs and this is where the total shock came in. They pulled an actual invoice that someone had paid and it was $2,700. We were charge almost $7,000 for the exact services. We did take our car back to the original mechanics in Lynnwood and were told there was nothing wrong. We even saw these issues with our own eyes and also Lakewood Foreign Auto had us take pictures, just in case there was any issues... and after 2 days the original company didnt find anything wrong...Nothing! so I guess our eyes and the camera were lying! Funny thing, after we got our car back, no more oil leaks, spark plugs clean, and no leaking from the transmission plug. We really felt taken for a ride by this Lynnwood company. Lakewood Foreign Auto did some further work on our car that we requested and also pointed out things that were in plain site and were not addressed earlier, and they were critical things...like hoses that were leaking and needed replaced...filthy filters which were not replaced. Seems that company in Lynnwood only did expensive things and also compiled a huge list of other things that needed to be done. One was replacing the gas tank. there was a small dent in it and they gave us a quote to replace the gas tank because of the dent. Lakewood disagreed with most! Also Lakewood Foreign Auto charges by hours actually worked on your vehicle where the other ( and others ) charge by the book! Big difference... and as you see, from almost $7,000 to less then $3,000, something just dont add up. I HIGHLY RECOMMEND LAKEWOOD FOREIGN AUTO FOR ANY REPAIRS TO ANY FOREIGN CAR OR ANY SERVICES. You will be treated with respect, and honesty!! And they wont break your bank account. They treat a customer like family and you dont cheat family! Thank you Lakewood...Peter and Richard. A pleasure to meet you and do business with you! We will be back!! I suggest before anyone gets repairs done, driving to lakewood could save you thousands of dollars and when you drive away, you dont have to worry about something not being done! And any company who also sells used cars WITH A WARRANTY...well, that should tell you something. Thank you Lakewood Foreign Cars!
LA
Larry Ball
Honest, friendly and punctual. Im a retired mechanic and am impressed with the work done in the service dept.
KA
Kaitlyn Enquist
Literally the only place I trust to properly inspect and diagnose my car. I recommend them to everyone
MR
MR. Purpule
They are great and very friendly. I will bring my car back for any future repairs.