MetroPCS - Federal Way

Category:	Telecommunications Service Provider
Address:	31007 Pacific Hwy S, Federal Way, WA 98003, USA
Phone:	+1 253-946-5596
Rating:	2.6
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 1

Reviews 13

Jeff Friend

Bought a Samsung Galaxy Grand Prime at this location. Saleswoman put accessories on my order without even asking. Thought I was paying for an upgrade but instead paid for $70 of items I didnt need or ask for. The phone also has a feature called RFP that locks the phone if someone unassociated with the Google ID steals the phone. This phone locked down on us after four days most likely because it was a used phone being sold as new. It had the previous owners information and then locked the phone on us. Even though we were within the seven day period for returns and exchanges this location refused to help us and also blamed us saying that it was a virus or was a result of charging it via plugging it into the wall. (!) This was the same saleswoman. They are clearly focused on their commission and not customer service. Another location ended up helping us out. Stay away from this MetroPCS store!

Chaz Burris

so i got a new phone, established a plan, was great until i found out that in my area i didnt recieve data, so i went to return my phone and they said we can give you your money back for your phone but the 50 for the monthly plan is non refundable as in there fine letters in what you payed for but dont have to sign, so if you know you get there coverage in your area then great but if you dont then your screwed. luckily i got my money back.

Py thon

Incompetent employees that use razor blades to remove cases and sd cards while talking to friends on their phones instead of helping customers who have waited over 30 minutes to be acknowledged. I would not recommend this location for anything except being shut down perminently and the employees can all be fired so they can continue high school without the hassle of a job.

Tee H

The Mexican women employed at this location are extremely rude and lack guest skills. And they sell refurbished phones! I would advise you going to another MetroPCS location to conduct any kind of business.

Kenyatta Bizzell

I had exceptional customer service here. Us gadget Jeanie went above & beyond when they fixed my phone. Awesome, down to earth, fair people, I highly recommend this location!

Vanessa Rodriguez

On their website did they are open at 10 on Saturday and no they open at 11 in 2 moth this is my 3 time been here for something wrong with phone

Denzel falanai

Went in to buy an iPhone, and they ask for my info and says that my credit does not approve. And I dont think they know what you theyre doing,

Joel Cohen

Extremely rude the people who work at this metro pcs store. Dont give them your business!!

Steve Crandell

I agree that the Mexican women.are very rude. Dont recommend.this location to anyone.

Jesus Martinez

Cada dia peor servicio

Rocky Chopra

These guys are the best