Office Depot

Category:	Office Supply Store
Address:	10115 Evergreen Way, Everett, WA 98204, USA
Phone:	+1 425-513-0515
Site:	officedepot.com
Rating:	3
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

Photos 24

Reviews 28

Burned Ink

The customer service at this location has been unremarkably average to fairly helpful for the past few years Ive gone, but in the last 2 months, its turned awful. Youd think at some point I walked in and kicked over one of their displays from the way theyve been acting. Cold shoulders all around, having to chase someone down half the store just to ask a question, not a word said to me while checking out except a surly announcement of my total. The last time I went in, I had to take a printer cartridge in for recycling, and the first thing the clerk snidely said to me was, You know you have to be a rewards member to do that. After a moment of stunned silence on my end, they continued in a very put-upon tone, But Ill do it this time anyway. Wowee, thanks for the favor. By the by, I -am- a member. Thanks for asking. Im going in to recycle another cartridge today. If things havent improved, well. Staples may be a bit further, but Ill take a little distance in stride to be treated like a customer instead of a nuisance.

Philip Sykes

Too bad I cant give zero starts. I bought a new desk at the store to replace the one that was destroyed by the movers. I paid Office Depot to have it assembled. They scheduled it for July 7th. We brought the desk boxes to my apartment and put them in the garage. Office Depot didnt provide any information about the assembly job. That morning I got a call from the company doing the install needing to reschedule for July 12th because the installer had quit. No other information was provided about the installation job. This morning the installer arrived and refused to do the installation because the boxes were in the garage, not the room where the desk was to be put together. They are not allowed to move anything. Office Depot never said one word about this. If they had, we would have moved the boxes to that room rather than the garage. The installation company never said a word about this when they re-scheduled the installation. Office Depot in Everett sucks! Another week without a desk when I work from home.

Tobi R

A sales person insisted that the CD-Rs he wanted to sell me would work with a stand alone Marantz CD Burner and that there was no difference between a "Music CD-R" and a "CD-R." I trusted that he was right, but now months later when I finally have the time to convert my cassettes to CD on my burner, they dont work. Memorex says he was wrong. There is a difference and he sold me the wrong ones. Now I have to wait 48 hours for the receipt retrieval place to find the receipt.

Manuel Torres

Talked to some rude man in copy and printing didnt answer my question at all. All I wanted to know was if they received my order or not? He said I would receive an email. Sounds like the guy didnt even check said that his other associate is more knowledgeable and started to wine that his associate is busy with a lot of customers. The guy was so unhelpful and he sounded so dull like he hated his job. Id prefer he didnt answer the phone and waste my time.

Gabriela Dekanova

Really bad service. I just asked them to scan some of my pictures and the quality turned out horrible, even though the associate told me she scanned it to 400 dpi. The pictures are in really bad quality and one of them got even scanned black/white even though I asked for it in color. Result? 13$ to scan 4 pages 8.5x11. I wont be coming back again.

3ddie21

Very bad customer service I waited for about 45 minutes to be helped, and during that time I dealt with 2 rude employees and the third onn was no help at all. Price was good but I would rather pay more elsewhere.

David Dixon

Did you know Office Depots still existed? I didnt. I guess those back to school times keep them in business. Or if someone really needs some snack candy on that obligatory aisle they dedicate to gummy candy.

Brooklyn Honcho

walked in to office depot and Hugo was at the door gave me a cart and helped me out!!! im glad you guys have someone in Spanish. my mom doesnt speak English and it helped a lot!! I will definitely come back!!

Shayne L. Glessing-Karzmar

Creeps. Bad Customer Service, rude clerks, rip-off now known for their liar security checks and products, and now under investigation. Thanks Jesse Jones. OD are liars and cheats, criminal behaviour.

Guy Sykes

Always stocked, always has choices for the type item I need. Those choices offer a price range that allows me to get what I need at a price I want to pay. Or spoil myself and buy a level up!

kurt spieldenner

More times than not I can find better prices on their own web site. But they will not tell you about that and they have to look each one up too confirm their OWN pricing, frustrating.

Miriam Daza

Stopped by after a horrible experience at rite aid. Girl at the register was super nice and helpful, as was the lady in the stamp department. Turned my day completely around!

Ruslan St

Bad customer service... tried to purchase the chair there... ended up traveling there two times and did not get the right one... mess with pricing, mess with product..

Brandon Schulz

Its an average office depot, everything costs more than if you get it on amazon, but they have it now.

Katelyn Tyler

Friendly service but expensive. If you need a stamp or something laminated, this is the place to go.

Rachel Foreman

Dont do in store pickup. Would have been quicker for me to go in and find it myself.

A Private User

good products and knowlegable staff. good prices and an easy to manage website.

Charity Criswell

Sam is AMAZING!! I recommend him for all your computer needs!!

Jeff Levin

Staff not real friendly. No passion in workers. Weird aura.