Allbest Appliances & Refrigeration, LLC

Category:	Appliance Store
Address:	405 S National Ave, Bremerton, WA 98312, USA
Phone:	+1 360-627-9091
Rating:	3.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM Closed

Location

Photos 31

Reviews 11

Kate Guerrero

9/16/2014 Do not buy anything from this company, the owner is a fraud who will steal your money. I purchased a washing machine from them yesterday, hooked it up and started a load of laundry when I got home, and it doesnt work. I called the store first thing this morning, was referred to their repairs department. Called the repairs office and my info was taken down and I was told that the owner would call me back to schedule a repair time. I followed up a few hours later, when I had not received a phone call and was laughed at and told to wait my turn. I spoke with the sales location and was told that only The Owner could do scheduling and I needed to talk to him. Called and asked to speak with the owner, Bill Barron, he answered the phone already yelling at me and told me that I had to wait for his tech to call me back (was told by two people the owner would call), and called me a liar about him calling me back and told me that he would not fix my washer would not issue a return and to never call again, aggressive and yelling at me the whole (short) conversation. He sold me a broken appliance, and now refuses to fix the appliance or refund my money. The police have been notified, and they are well aware of Bill, his deceitful business practices, and have to deal with him on a regular basis. Do not do business with this Fraud.

Lea R

My first impression of Atbest was WOW, what a selection. I had been hunting for used appliances on Craigs list, and driven all over looking at some junk. The appliances (specifically refrigerators) they offer are clean and they are displayed plugged in so you can see they work. They are knowledgable about not just their products, but have a helpful knowledge of other ones as well. Not only did I buy a refridgerator there, but Ive also been back for appliance assessories; such as washer hoses, dryer plugs, dryer leveling feet, and now even a dryer heating element. With each transaction, I got good service and the saleslady was helpful. I like that they put on their paperwork, if in doubt, DON"T BUY. They also make sure you understand their return policy before you buy. I think that shows they are honest and upfront. Every experience Ive had there so far has been positive and professional. I highly recommend this store. I saved money on every purchase.

Persona Anonymous

I brought in all the electrical components to my dryer--the heating element, thermal fuse, thermostat, high temperature thermostat and had the technician Ohms-test them. I had to replace them. I asked the technician if there was anything about the dryer that could cause them all to go out at once because I didnt want to spend $82 on the parts only to have them go out again. Technician said no, that Id covered everything and rebuilt my dryer. Wrong! The dryer worked for four loads and stopped working again. Heating element was hot after ten hours of last dry. Allbest then said I must have a short. Why didnt the tech tell me this before I spent $82? I asked him specifically what could cause the parts to blow all at once and the technician told me that it was the parts themselves. Wrong! Tech should have told me of the possibility of a short before purchase. Allbest was unapologetic for selling me on putting good money to bad, which is a rip-off.

Tracy Bergquist

Friendly staff, reasonable prices, straight-shooters, even against personal interest. On last visit they showed me how to fix my refrigerator and deep freezer -- even though the parts were at competing stores (despite their huge inventory of used parts .) I have come other times over the years and always great to have local parts and service with good people (even if a previous owner got tragically sick and grumpy before selling to current owners). I feel that this store is carrying on the heritage of my uncle, Roy Hobaugh , who ran Roys Appliance Repair at Kitsap Radio on Callow Avenue, along with my father, Henry.

Sherrie Zollinger

Ive used this store for years to purchase used appliances, and when they didnt work, they were serviced quickly and without a problem. Today was different, I called about a problem with a stove that was delivered and installed last week. I was rudely told that my tenant needed to learn how to use the oven, and that if he, Bill, the owner sent someone out there and there was nothing wrong with the unit I would be charged a service fee. Further, if I was unsatisfied I could bring the stove back for a full refund. They wouldnt go get, or redeliver the stove that they removed. Bill, youve lost a loyal customer.

Annamarie Stephens

So far my father bought a refrigerator a little over a month ago within a week it stopped working, after 3 scheduled repairs, two of which were no shows it still doesnt work. I have dealt with a very rude gentleman calling me a liar, yelling at my overly kind step mother, saying our goal is to waste his time and threats of "having to eat the cost of the fridge". Now, I have spent the last two weeks waiting for a call back!!! I have three young children, dont drive and cant afford to keep living out of a mini fridge. PLEASE, Dont buy from them you will be sorry you did.

More Women

Dropped off washing machine on a Tuesday. Was told it should take only a few days. Phone is always busy, so I stopped in and inquired. Part has been ordered and well call you when its done. Called 9 days later and woman answering phone would not answer questions and then proceeded to say... "Were working on it sir. Have a nice day. Buh-bye." She hangs up on me. You have just lost my business and I will recommend EVERYONE NOT GO HERE OR RECYCLE ANYTHING HERE.

A Private User

My husband and I went there to possibly buy a used washer and dryer. Instead of buying the lady there made some suggestions on how to fix our dryer (just out of the kindness of her heart not as a technician). Also, every time I have called they have been very nice. We didnt end up purchasing from here but we did donate our washer and dryer to be recycled or repaired for resale (other companies only take your used appliances if you buy from them).

Kendra Brooks

Friendly staff is the only reason this isnt a one star. I went here before the big box store, they wanted the same price for a refurbished oven as I paid for a brand new one. Plus the new one came with free haul away and delivery. Glad I didnt assume refurbished would be cheaper. Edit Just to clarify, the range I purchased was a self cleaning but was on sale at the time. It also had a warranty since it was brand new.

Jon Waters

A close friend bought a refrigerator from "At Best" appliances on Callow and Burwell. Their main office is on National, in Bremerton. The refrigerator failed. They stood them up twice for the service call, and when we went there and spoke calmly and civilly to give them the chance to be treated properly, my friends wife was rudely treated by the owner and ordered out of the store. Please never buy anything from At Best.

Jason Dayley

They did a really good job explaining why my dryer just could not be fixed the day I tried to drop it off, so I bought one from them. Ive bought a washer from here in the past too. Both times I bought the cheapest one they had on the floor. Both have worked for years without any problems at all. Staff is nice, honest, and doesnt try to up sell me. I plan to just keep buying everything from here that I can.