Category: | Department Store |
Address: | 4737 Valley View Blvd NW, Roanoke, VA 24012, USA |
Phone: | +1 540-265-6932 |
Site: | target.com |
Rating: | 4.2 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–11PM 8AM–11PM 8AM–10PM |
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C Brown
First and last black Fri experience. Had to go out to by a new phone and have been shopping for several months. Target repeatedly said verbatim in-store their $250 gift card promotion would be included if purchasing the phone without a contract. Was also told an additional $50 gift card would come with it. The experience: Luckily, they had one phone left when I arrived. Brittany was very helpful to snatch it. First, I asked if the $250 gift card came with it. A "yes". She started to ask for carrier information but I was already asking if they were doing the additional $50 off or if that was only if I gave her carrier info. "No we are not doing that" and said something along the lines of different regions may have alternate promos. I patiently waited until check-out but it seemed Brittany was rushing to end the transaction. Was never told I would not receive a $250 gift card...WAS told I wouldnt receive a $50 due to their specific territory not offering that deal. As Im walking out I ask if the $250 gift card is in the bag and she said "Thats why I asked your carrier". No, you never communicated to me that. When I spoke with Chris your manager he even admitted Target had made a mistake by advertising the $250 with a no-contract phone but retracted it. If this went on than every single person should be informed of this error. Target falsely advertised and should responsibly correct that for the consumer whether it be verbally informing them of it before purchasing or offering them the deal because they assumed the customer knew the error. Lastly, Chris did a good job in talking to me but took Brittanys side declining to offer the $250 card after the above experience. I strongly suspect he wasnt an actual manager, but perhaps he was new. Next year will be my 15th year working in customer service...9 years in retail/fine dining and nearly 8 in specialized medicine. Communication is the key. I wouldnt be writing this review if 1. the error was communicated and 2. the error that wasnt communicated was corrected by the manager. Afterall its Thanksgiving and Ive much better things to do :) I trust Target will take measures to prevent future mishaps like this.
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joe francisco
My wife paid on line, for medicine for our sick 5 year old. Received the email and came in to pick it up. The lady working the counter "shemeka I think was her name" RUDEST WOMAN EVER TO ME. She needs to be working in the back, not dealing with customers. I mean how hard is it to even put on a fake smile. A walked up with a smile, and she says "what do ya need" of course I said " hi how are you this morning" after that. I love target, but dang she was hateful.
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Christopher Becke
Parking can be annoying mostly due to the construction of the on/off ramp for 581 which limits the parking lot to 1 entrance. I wish Target did not have a great selection because when I bring my wife she often find so many products she didnt know she needed until she arrived. Checking out is usually fast and the Starbucks that is inside the Target store makes a nice treat to re-energize for more mythic level shopping support for my wife.
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Tammy Updike
Disappointing. The plus size clothing section was pitiful. It makes me feel like a second class citizen. Stuck in the back and a very small selection mixed in with the clearance racks. Take notes from other department stores and look at todays "growing" population. Theres a market out there for plus size clothing. In addition, throughout the store, the shelves are not stocked- giving the store a KMart feel.
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Eli Bishop
Its a Target. Its hit or miss with selection, and this store could use a freshening up since it hasnt changed much since it arrived, although they do change the signage and displays inside fairly often. Many times there is a decent wait to check out, but usually they open up more registers.
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Alisa Brawley
Clean and organized. Staff are friendly. Stop by the Starbucks on the way out for breakfasts. Glad they added Starbucks in the store. Additionally, I found the complete TV series of Batman and it was cheaper than Amazon. Great find!
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Jake G
My son went there and a worker named Angie was terrorizing him and he was right by my side the whole time and he did nothing!!! Then when we were walking out of the store Angie stuck up her middle finger at him:(
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A Private User
Good alternative to Walmart. Love the food stand inside for quick snacks. The only problem is the few times it is crowded and the difficult for store associates to compare online inventory to what is in store.
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Kendra Carroll
They have a pretty good market selection and a wide variety of household items and clothing. I come here often. A built-in Starbucks and being so close to a pet and electronic store is very helpful, too :)
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Anthony Walker
Always a good choice to shop here. Almost always in Stock on everyday items I tend to shop for at a reasonable price + special offers I usually cant refuse. Buy 3 get one free, etc.
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Tiara Williams
I could spend hours in this store. Even when I come in for a few items I always find more to add to my cart. When there is a long line they are quick to open another register.
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Dana Fleharty
This target was an absolute mess. Clothes were on the ground everywhere, shoes were thrown all over the place. Nothing was organized, and not ONE employee spoke to me.
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Wendy Stapley
The bathrooms were disgusting. There were almost no paper products left in the entire bathroom. Trash was overflowing. The rest of the store appeared neat and clean.
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Scott Beaubien
The staff is usually very friendly, however most of the time they seem to be understaffed. The store is okay, and better than some of the others out there.
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bmitchely
Its a Target. Youll likely find what you need. As long as its not too specific. Its ok... Much prefer Target to Walmart but dont look forward to going.
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Tanya B
Its okay but never seems to be as interesting as Targets I visit in other cities. The selection is usually uninspired and limited at this location
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Christopher Clark
Got a great deal on a pair of wrangler jeans here. I had never shopped Target before that but they seem to have a well maintained and clean store.
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Dominique Bowers
I love target. You can find anything to match your taste in home decor, clothing, pet supplies, etc. Target is the best thing since Walmart...
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Rachael Britto
Your typical Target. This one is slightly different because it has a Starbucks and a food court. Not what Im used to, but its a plus.
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Plushe vids FNAF
Clean Lots of clothes, school supplies in stock Has a nice grocery section Some outdoor living supplies Household items etc.
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Ryan McGovern
A little bit different than most Targets Ive been to in that it is exactly the same as every other Target Ive been to.
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Su go
I always love the various items I dont find elsewhere plus groceries, hot n cold coffees, sweet pastries and snackbar!
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HAYWOOD WAID
Seems to be the quality of their products has gone down. There is less mens body wash and personal hygiene products.
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Bridget Muncy
Always loved this Target. Always good people working here. They remember us every time we come in. We love it here.
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Laura Gonzalez
The bathrooms could have been cleaner but they had a great selection compared to other Target stores Ive visited.