Category: | Department Store |
Address: | 900 N Miami Beach Blvd, North Miami Beach, FL 33162, USA |
Phone: | +1 305-944-1681 |
Site: | kmart.com |
Rating: | 3.6 |
Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 8AM–10PM 8AM–10PM |
KE
Kerim Albanes
Customer service at this location is horrible. I accidentally purchased a set of underwear that i didnt need so i proceeded to the "Customer Service" counter. When I arrived, i told the lady in the counter about my mistake and that I was going to get some water and snacks in exchange. So i got the items I was going to buy and when I got back she was ringing up another customer. In the middle of the transaction, she noticed that if she rang the item (bicycle) on her register, the customer wouldnt be able to use a rebate so she told them that they needed to pay for it at the regular register but then, she said "Lets go, I will ring you over there". And there she went to the regular register (number 4 to be precise). Fine, great if you want to walk the customer to the register, but if you have customers waiting at your register, you make sure everyone gets taken care off. Instead, she started to fill out the rebate form for them in a phone.... yes, on their phone. I believe in great customer service but you dont tell the rest of the customers that shes busy and they have to wait until shes done. In my opinion, rebate forms are the customer responsibility and processing returns and exchanges should be her main and only duty. After almost 30 min waiting, I kept the underwear and went to register #8 to pay for the water and the snacks (and she was still not done if I may add).
D
D Jackson
Terrible customer service. Would not shop here again. How when youre opening a cashier line you tell a customer to go back to another cashier line then allow other customers in to yours?! Then the cashier I went to had a horrible attitude rolling her eyes then when asked to apply coupons used a condescending tone saying it wasnt working and asked "can you read?"as she pointed at the screen that says the coupon cant be applied yet when I went to customer service they had no issues. Dont give attitude because you cant apply a coupon correctly.
IG
Igor K
The only reason I went here is because I got some surprise Shop Your Way points. After picking out what to buy, I go to the register and the cashier tells me the system is down so I cant use either credit or rewards. She actually told me to try another Kmart. I wish they had a sign on the door before I wasted my time in this abandoned wasteland. Kmart cannot go bankrupt soon enough.
D
D Ro
This store is the definition of deplorable. To have a store thats closing down yet keeping the prices egregiously expensive just spews idiocy. These so called "sales" are absolute garbage and an abomination to all shoppers alike. Its astounding how a store can be so putrid, yet so arrogant. Overall, this store has obviously not learned its lesson and never will.
VI
Victoria Aguirre
This has to be the worst Kmart on this planet! The cashiers were very rude and disrespectful. To top it all off I ordered something to be be picked up and the order slip was stapled to the item I purchased. Now the item I purchased is ruined.... Never buying anything from Sears or Kmart ever again.
J
J Tame
It was okay. I had to wait for someone to come over to the customer service counter, but the return I had was processed without any major issues. The check out lines were not too long, and as always the discounts and prices cant be beat by other competitors.
RO
Royal Quality Logistics
They have good prices but only have a 30 sT return policy so you have to be careful what you but here. If u need to return an item do so in 30 days or even if you buy thousands of dollars from them they will not even return a $12 item
JE
Jessica Jeanfelix
There are always nice sales here, but not as big of a selection as say Wal-Mart. They sell furniture, clothes (even some plus size clothing.), foods (not major grocery items), toys, electronics, and sporting goods.
MI
Mike Higgins
I see why they are all going out of business. More workers than customers, but still waiting in the return line because all it the workers are not working. Terrible customer service.
LO
Loida Argumedo
Mis lugar favorito para comprar excelente presió yo se recomiendo
CH
Cheryl Simpson
It seems there are. Ot many of these stores left .The prices keep going down gold was at 70% off last I was in there .Worth the drive .Get products while you can .
HE
Helvio Jarazo
Mala calidad. No encontras los productos. Solo compras en efectivo.
CA
carlos melendez
Muy mala atención. No se encuentran los precios en su lugar.
PA
Pablo Freitas
Muy barato hay muchas opciones y bien acesible
ME
Melody Rahming
The cashier was very disrespectful i was about to spend a lil over 216.00 and i left and spent a lesser price at walmart
VI
Viergina Severe
I really love this Kmart. So neat and never overwhelmed. I find so many things in there and love the quality
JE
Jeanette Gerrie
Good store, perfect location, merchandise are great at a very resonable price. I go to to shop often.
MA
Maria Vega
Missing cosmetics brands...some are old (expir.date 7/17)..shelves merchandice mixed up. .....
ER
Erika Jiménez
Muy organizado, buenas ofertas.
LU
Lusana Mitchell
Cashier in garden....above and beyond in customer service..on sun aug 27 2017 at 3pm
AR
Arladis Cubillos
Bueno bonito y barato
AR
arieanna jones
Ordered a pool online...fast pick up no wait & they Brought it out to my car
AN
Anabelkis Fiallo
Nada que comentar
OR
Orlando Espinoza
Barato los especiales
YA
Yadimir Nieves
Clean , Organized and Big Section Toys House wares and Athletic Gear
LA
Lain Augustin
The system is failing... they need to upgrade on the register
ST
Stanford Smith
Its nice and clean and has a wonderful choice of clothes.
SA
sason afriat
good store in a good location. large variety of products
WI
Wil Jose
Found what i needed ... To bad theyre closing
RA
Raul Vega
Love it , always in and out . Never crowded
DO
donnalee Drummond
Cashier was nice, the service was good
CA
carolyn knowles
Love the rewards and shopping is great.
VA
vanessa little
Prices are a little higher than normal
JE
jean Saintelus
The customer service is awesome.
SK
Skin Care South
Waited online to return for 30min
MA
Mary Crespo
Clean store and nice employees.
TH
thomas mike
Slow as hell gettin out of there
ER
Ericka Smith
Im always able to go in and out
RO
Romulo Chavez
Best wishes old school loyalty
J.
J. V. Virgile-Acce
Kids loves the toys sections.
JA
Jackie Mitton
Very organized, great sales!!
DO
Doris L
They Have Really Good Prices
ED
Edward Donoso
Its ok always empty though
PI
Pierre Prophete
Always somewhat depressing
SA
Samya Johnson
Its sad to see my store go
ES
Essie Duffie
Convenience, good prices
AT
Atircopi atidlam
The staff is so helpful
SO
soy yo
Very clean & nice store
TH
The joseph family
I think it was Fine :D
TO
Tommy Salleh
Sad and depressing...
JE
Jesse James Singh
This place is a mess.
BR
Brian Sam
Staff very pleasant
MA
Martin Hooghart
Have not deen much
LU
Luciano
Not enough staff
SE
Sergey Borisyuk
Strange place.
AL
Albert Villalba
Easy to get to
LB
LB DLCT
Excellent
QU
Quellen Guerrier
Excellent
LO
Lorna Pryce
Ok