Sealed With a Kiss Richmond

Category:	Bridal Shop
Address:	201 Towne Center W Blvd #713, Richmond, VA 23233, USA
Phone:	+1 804-393-2041
Site:	sealedwithakissbridal.com
Rating:	4.1
Working:	11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 10AM–5PM Closed

Location

Photos 4

Reviews 9

Erika Ferguson

After going to DC for what was the worst experience shopping for anything, let alone my wedding dress, I was pretty upset about it. I made an appointment with Sealed with a Kiss, which from the phone call I knew that the person was super nice. Upon arriving, they greeted all of us with big smiles and extended hand shakes. She was eager to find out all about my wedding, my bridal party (half of them were there including my mother and future mother-in-law), and what it was I was looking for. I immediately felt so comfortable with Susan! She was so kind, helpful, and not a pushy sales woman, more like an aunt helping out. She helped me with all the dresses while having an awesome conversation. Susan made this experience one I will never forget! My dress was definitely what everyone envisioned I would be in, there were lots of tears. After finding my dress, yes unbelievable, she popped champagne, took pictures, and we celebrated! She was awesome and they had a great selection of dresses in every different style. We loved it so much about 7 months later my sister when to Susan and had the same experience and found her dress that day as well! Great vibes, great services, and great dresses! I will recommend this shop to anyone. Love, Erika Ferguson

Linda Vaughan

Im shouting this out across social media because I am so impressed with Sealed With A Kiss. The designer/owner, Susan Sorbello designed the perfect dress for my Masters degree graduation. I told her the basic style and fabric and feel I wanted and she drafted a pattern that exceeded my wildest dreams. I am a voluptuous figured woman who still wants to be stylish, yet classic and its hard to find what I want in retail stores at any price. She fitted my dress perfectly to my body and it looked sensational! Everyone thought it was not only beautiful, but also well constructed. It took into account my body flaws and minimized them. The dress not only looked great, it felt great, like a second skin. I was comfortable and felt beautiful. It was so well worth the price! She makes recommendations to help you make the right choices and be satisfied with the end results. I must add, she has designed other dresses in the past, which made me the belle of the ball. She also designed a well fitting custom bathing suit. There is not a price I wouldnt pay for her talent. The staff is very professional and knowledgeable. I have shopped at both the Richmond and Charlottesville locations and have always been impressed with their service.

Stephanie Strickland

HORRIBLE customer service and overall experience. They were so unprofessional and made what was supposed to be a happy and exciting day extremely uncomfortable. I came in for my appointment and no one even asked me about myself, what I was looking for, and my budget. I had to pick dresses myself and was later told certain things would not fit me. They also put dresses on me even after we knew it was out of my price range. I received several snarky remarks about my weight, when Im not even close to being overweight. Regardless of that, no bride or woman should ever be treated this way. I also felt a lot of pressure to purchase a dress that day. This was my first day of wedding dress shopping so many gowns I tried on were to get a feel for what looks best on me. Every time I commented on what I liked and didnt like about each dress, the consultant got extremely defensive and put blame on me for even wanting to try the dress on. I would never recommend this store to anyone and it honestly made me feel very discouraged to continue wedding dress shopping for the remainder of the day.

Lindy Vest

The experience I had at Sealed with a Kiss was and is a nightmare. They tricked me into buying a dress for $1300 that was 10 sizes too big promising that their alterations lady could fix the dress. Acting like they gave me a deal, they turned around and double charged the alterations.They cancelled my appointments for fittings 6 times. When I finally got in the store the seamstress was so unbelievably rude that i was going to take my dress somewhere else but the owner promised to fix the situation. The owner ended up altering the dress to the point I couldnt raise my arms up it was so tight. I ended up buying a new dress under my original at Tiffanys (amazing store!) And the alterations were half the price of Sealed with a Kiss. I have paid over $1600 dollars for this dress that they wont "release" because they say I owe $292 for alterations. I feel they are very dishonest!! DONT GO HERE!!! Pretty sure they will end up like Alfred Angelo they way they run that business.

Megan Shoemaker

I wanted to write a review for the ladies at Sealed with a Kiss. They were very willing to work with me despite me having already purchased my dress from a different store. I came into their store to look around after my dress came in and didnt meet my expectations. I re-ordered the dress and before it came in I wanted to make sure there wasnt another dress out there that was better within my price range. The ladies at the Richmond location were so helpful and I couldnt have asked for a more professional and flexible store. They found a dress for me that fit my vision and brought it from Charlottesville location for me to try on in Richmond. They were willing to work within my budget and you could tell they cared about making sure I got the dress that I invisioned. I would recommend them to my family and friends. Dont think twice, go and visit them for your bridal gown.

Erin Laray Stubbs

When I called to make an appointment to try on dresses, I was really taken aback by how condescending the woman on the phone was (her name was either Jessica or Natalie). After thinking about it for a few days, I realized that if I couldnt even have a good experience on the phone with this shop, I did not want to risk having a bad experience in person, especially since one of my bridesmaids is travelling specifically to accompany me. When I called to cancel the appointment, Phyllis was very polite, which is why I have given a two-star review instead of one. But unfortunately my initial phone interactions were much better with multiple other boutiques and I will be shopping at those first.

Soraya Harris

Great service. Had a very stressful and difficult situation with the first gown I purchased being ruined at the cleaners (bought from another store). When I called I received great service and was able to come in the same week during my lunch. Nancy was absolutely amazing, gave me great personal service and wasnt pushy and I didnt feel pressured at all. She answered all of my questions without hesitation. I found an amazing sample dress with a great fit! And SWAK does alterations in house!! I look forward to heading back for my first fitting appointment !!

Hallie Wiseley

Susan W. helped us and she was very attentive, friendly, and informative. great service! The dresses were beautiful, and there were some off-the-rack (on sale) and some that could be special ordered. They ranged from about $1,000 to $5,000. I havent chosen my dress yet, but I found a couple that I loved. They had a decent selection of bridesmaids dresses, too.

Meredith Law

Fantastic. The store had a selection of dresses unlike anywhere else I had been. They were very high quality, and we ended up traveling 2+ hours to purchase from here. They were wonderful to work with, as I ended getting a customized dress that required a lot of alterations. I would send any bride here.