Category: | Bridal Shop |
Address: | 136 S Main St, Chambersburg, PA 17201, USA |
Phone: | +1 717-263-0138 |
Site: | jbbridals.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–5PM Closed 10AM–8PM 10AM–5PM 10AM–5PM Closed |
LA
Lauren Anderson
Jami at J&B Bridals was absolutely FANTASTIC to work with! I was referred to J&B by a coworker that had gotten her dress there a year before. We live about an hour away, but she assured me that it was well worth the drive. And it totally was. I had originally emailed them to see if they would be able to accommodate me—both with my budget, as well as the fact that I am plus size. Jami immediately returned my email, ensuring me that they had plenty to try on. We made an appointment for first thing on a Saturday morning. When we walked in, we were immediately greeted by the entire sales team, Jami introduced herself and took me back to the dresses right away. I had printed out some ideas, but really didn’t know what I wanted—just no satin. Jami was able to pull multiple dresses from the rack (in my size too!) and took me back to the dressing room. She tirelessly put me in and out of dresses, and kept up the friendly conversation as well. I ended up buying the first dress that she had put me in! And it was on the clearance rack for $500! It was a gorgeous Mori Lee gown that I couldn’t help but come back to with every dress that I tried on. While we were there, the owner (Jami’s father) had introduced himself, congratulated me on the wedding and finding my dress, and ensured us that they were there for anything we needed. It was a year before my wedding, but they did not pressure at all for getting alterations done with them. They understood that I was out of the area, and they recommended a list of seamstresses that I could use if I chose, but I was not required. Even though we chose not to because of the distance, J&B really has everything you need for your wedding party—wedding gowns, tux rentals, mother dresses, flower girl dresses and bridesmaids dresses. Since I had purchased a clearance dress, the corset lace was tattered…Jami just told me to call back closer to the time of alterations and that she would mail me a new one, free of charge. And she did. The service and attention you receive at J&B Bridals is above and beyond what anyone is required to give. When you go to J&B, you just feel like part of the family—something that you can’t get at most other places. The week after I bought my dress, I even received a handwritten thank you note from Jami, thanking me for buying my dress there. I cannot say enough good things about J&B Bridals—check them out, make the drive if needed. I promise you it is WORTH IT!
GA
Gabriella Brock
Though I did not get my wedding dress here, I had a great experience working with Crystal at J&B Bridals, so much so that I felt the need to share my story. I decided to check out J&B Bridals because my MOH had such a good experience getting her wedding dress here. I ended up making a last minute appointment on a Saturday afternoon in late April 2017 for 4pm. Crystal worked with me to figure out my size/style on the phone since I was running late. When I got to the store, she had ~8 dresses picked out for me and we went through them, discussing what I liked/didnt like. She allowed me, my sister, and MOH to quickly search for more dresses to try on, and put me right into the fitting room when I was ready. In the fitting room, we had a great conversation about my fiance and I and our wedding as she helped me into and out of every dress. I could tell she was genuinely cared about my story and helping me find the perfect dress, which made me feel very special. Crystal was amazing and didnt hesitate going past store closing hours to help me try on the last couple dresses. She was so determined to help me find my perfect dress, that she even called me a week and a half later to tell me that they had gotten in a new dress that she thought I would love! Unfortunately for J&B, I had already purchased a really unique dress at a previous shop by then (I was initially hesitant on buying it because it was so different than what I originally wanted). I was still touched that she thought of me even after the appointment. Just when I thought the customer service couldnt get better, I received a hand-written thank you note in the mail a couple days later from Crystal. She thanked me for coming in and told me how beautiful a bride I will be on my wedding day. Though I love the dress I ended up buying, I wish I could have found my dress at J&B! Their customer service and kindness is unmatched and I would have loved to support them. I highly recommend checking out J&B Bridals for your wedding dress- they WILL take care of you!
ME
Megan Lamens
I was extremely impressed with J&B Bridals. My wedding dress shopping experience was quick, easy, enjoyable, and absolutely one of the best consumer experiences Ive ever had. I personally worked with Jami. She is exceptional! Very caring, patient, professional, complimentary, and knowledgeable. I would recommend her to anyone. The selection at J&B Bridals was great; there are many options for style, as well as many options for different budgets. I was very pleased because Jami had asked me to send her some photos of what I was looking for before I came... And when I got there, she had several dresses waiting for me to try on that were EXACTLY what I was looking for. And as funny as it is, I ended up choosing a dress I never wouldve thought Id pick! Let them work their magic on you :) I drove 2 hours to get to J&B Bridals- And I would do it again and again... In my opinion it is absolutely worth the trip. This store is great at what they do, and deserve to have everyone know about them! I have never done or felt inclined to do a review on any store before... But I feel so passionate and positive about J&B Bridals, I want many others to have a chance to have an amazing experience just as Ive had.
JE
Jessica Botje
Yesterday I went shopping for my wedding dress at J & B Bridals. I had a friend tell me that she enjoyed her experience there, so I decided to do my shopping there as well. I am very glad I listened! It was well worth the drive from Virginia. The store associate who assisted us, Jackie, was INCREDIBLE at her job. She made me feel comfortable and pulled dresses that had a style similar to what I told her I liked. She was so attentive and listened to what I had to say. The store was actually short two associates and they were uncharacteristically busy on a Saturday in November, but she made me feel important. I just cant stress enough how fun and enjoyable my experience was. I am a very indecisive person, so looking back on my decision to choose J & B as my wedding dress shop is definitely a decision I am proud of! I wouldnt change a thing about my experience. Thank you J & B!
BR
Brandi Stevens
I absolutely LOVE J & B Bridals! Its family owned and operated and they are so friendly. I have been dealing with them since 2006 for my aunts wedding when i was a bridesmaid and then 2012 since I became engaged and my brother got married. I have bought all my dresses from them and have had and will have all my alterations down by Brenda. They are like family now and I wouldnt change it for the world. They try to ease the stress of you and let you enjoy picking out your gown without pressure. They also do Tuxes and my fiance is getting his as well as all the guys in the wedding party from them. I Highly recommend Jim or Matt for Tuxedos, Jackie, Jamie, or Barb for Dresses, and Brenda for Alterations!!!! Enjoy your experience without the pressure to buy....